A global leader in the building products industry with a presence in over 45 countries was facing a common but critical challenge with their Oracle E-Business Suite (EBS): they needed to upgrade or risk losing support. However, as a manufacturing company, any downtime would mean lost revenues and no work for their employees. This customer was using EBS 12.1.3 and needed to upgrade to 12.2.10 quickly to avoid a loss of support. However, they also needed to upgrade the operating system (AIX), database (from 19c), and multiple other components of the technology stack. To further complicate the challenge, they had … Read More
Rebuilding a Solid Oracle EBS Foundation for a Quickly Growing Company
A mid-sized federal government contracting company had been using Oracle E-Business Suite for many years. The good news for the company was that it had experienced monumental growth and opened new business lines. The bad news was that their Oracle environment had accumulated a lot of deferred maintenance and was an out-of-date version which could lead to Oracle desupport, risking their government compliance and contracts. In addition, with their changing business models, the system needed new functionality which required additional Oracle modules. They needed to find a competent partner, quickly. …documentation was sparse, despite heavy customization, and high turnover meant … Read More
How to Display All Records in a Lookup Search in Salesforce
Problem: What does someone do when they do not know all the possible values are for a lookup, considering it requires a few characters before it searches, even if it only has 4 values in the lookup? Solution: Follow the steps below to accomplish displaying all available records in a lookup search. 1. Create a lookup relationship to the object you are trying to search 2. Create a text field on the parent object with a default value of ‘All’ 3. (Optional) Remove the new text field from the page layout so the user can’t see it. 4. To … Read More
Simplifying and Expediting a Migration Using AWS Application Migration Service at the University of South Alabama
Housed in the College of Medicine at the University of South Alabama (USA), the Center for Strategic Health Innovation (CSHI) is a nationally recognized leader in innovative healthcare technology applications and the development and deployment of healthcare technology platforms, as well as the delivery of advanced preparedness teaching and training. CSHI’s cornerstone system is RMEDE™, the Real Time Medical Electronic Data Exchange, an industry-leading program that features predictive analytics capability, customizable ad hoc reporting, and is a world-class data warehouse architecture and business intelligence platform. CSHI was able to decrease its infrastructure costs by 40-50%. Their application is now running … Read More
SAP BRIM Implementation Delivers Increased Flexibility and Profitability
In a previous article, we described our client that was attempting to implement SAP; today we will start to describe some of the problems we were able to solve for them. They are a large client that sells a variety of consumption-based media advertising products which can be delivered multiple times, under a variety of circumstances, and through different advertising delivery systems. The business is further complicated by a complex hierarchy of business partners. As a result, a single invoice could include over a million billable items. Previously, the client used their delivery system for billing and invoicing. However, this … Read More
Proper Project Management Helps Rescue SAP Implementation
Sometimes a project needs rescuing to avoid added delays and unnecessary costs. This happened to one of our larger clients when trying to implement SAP. Multiple teams outside of M&S had tried and failed to implement the solution our client needed. Because we had several successful medium- and large-sized projects with them across various technologies, we were called upon to step in and take on the challenge. The initial focus of our Project Management as a Service (PMaaS) team was to evaluate the SAP project’s current state and identify any significant gaps. However, very quickly, we realized that no requirements … Read More
University Virtual Desktop Infrastructure (VDI) Assessment and Migration
A Higher Education institution recently reached out to us for support regarding their ongoing Virtual Desktop Infrastructure (VDI) migration to address a handful of pain points they had been experiencing along the way. The University wanted to leverage the enhanced VDI capabilities offered by AWS AppStream 2.0 to streamline and improve their students’ remote learning experience. Our team worked with the University to optimize the AWS AppStream 2.0 workloads by providing insight into usage patterns for the VDI applications. We also established landing zones using the hub-and-spoke account model to lay a strong foundation for the institute’s future cloud journey. … Read More
Improving the Process and Technology of License Management
A large government agency was struggling to effectively track the acquisition and renewal of software licensing. Due to employee turnover and the infrequency of licensing review, there was not a consistent record for licenses purchased across the various organizations. The de facto process, unfortunately, consisted of emails and shared spreadsheets spread out among various stakeholders, with no consistency in price verification, expiration dates, or a common approach to vendor management. This process resulted in wasted effort, frequent requests for license extensions, and, in the worst cases, schedule and cost impacts due to production software deactivation when licenses expired. Our team … Read More