Atlassian Agile Project Management and DevOps
Jira, Confluence, Service Desk, Bitbucket, Crowd, and Bamboo
Our team configures Atlassian products in both Atlassian's cloud-hosted and self-hosted environments (either on-prem or in AWS) so that you're able to get the most out of your teams and investment. Our solutions are implemented with highly-available (HA) multi-node configurations, Identity and Access Management integrations (including 2-factor authentication), and run on multiple technology stacks (e.g. Oracle, PostgreSQL, MySQL, Linux, Windows). The environments are able to support hundreds of thousands of Jira issues and can include highly-customized analytics on your Jira data.
Our experience setting up and running Agile projects leveraging Jira have ranged from custom web applications to Salesforce CPQ implementations to Oracle ERP upgrades. We not only work on the technical configuration/implementation, but also collaboratively with clients to ensure the Jira environment is set up to maximize productivity, satisfaction, and management-level reporting while remaining maintainable.
If you need to get more disciplined and sophisticated in your documentation, leveraging Confluence can get you there. Along with configuring and training users to collaborate real-time in Confluence, we have built tight integrations with Jira and leveraged popular add-ons that help enhance the experience and turn it into a powerful analytics tool to understand user behaviors and increase adoption.
We set up Jira Service Desk to support internal and external teams, clients, and partner communities. Our technical writers help you build content for How-To articles that integrate seamlessly with the Jira Service Desk portal. Organizations need to integrate and manage processes that will help their people understand the translation of Jira Service Desk requests into Jira issues and we can help.
M&S has aided organizations in implementing version control systems for many years, and working with Bitbucket enhances the experience by serving as a bridge from Agile project management to sophisticated DevOps orchestration.