What Do SAP, Salesforce, and Solar Have in Common?

Jimmy LutzBusiness Strategy, Offerings, Problem Solved, Salesforce, SAP, Technical TipsLeave a Comment

MS Consulting SAP Integration

A large, publicly-traded solar power company used Salesforce to track sales activities and SAP for billing and other finance-related functions. Each of these systems performed their respective functions effectively; however, our customer believed that sharing information between systems could greatly improve efficiency with new customer deployments and internal processes. They called on us to help advise them and implement a new integration. Our team focused first and foremost on the business needs. Many data integration projects fail to deliver returns because they focus on tools and tech at the expense of the business drivers. Once requirements were fully understood, we … Read More

Smart Cards Speed Up Just-in-Time Provisioning

Jimmy LutzIdentity & Access Management, Offerings, Problem Solved, Technical TipsLeave a Comment

A large government organization hosts a common services platform for thousands of users. Their user provisioning process required manual intervention, which took time and was susceptible to error. With hundreds of thousands of users, this time and exposure to error added up. Our team optimized the user provisioning process by designing and implementing a just-in-time (JIT) provisioning solution. However, instead of relying on SSO and SAML assertions, our solution grabs the required information from the user’s two-factor authentication source, their smart card. In this way, users are automatically provisioned to the web applications as they attempt to access them, instead … Read More

VPN Upgrade Reduces Hospital’s Hassle

Jimmy LutzBusiness Strategy, Cloud and Virtualization, Problem Solved, Technical TipsLeave a Comment

The healthcare division of a Fortune 500 company provides data processing services to its hospital clients. They use an IPsec VPN to transport data between the client and their cloud-hosted web application platform. Security and HIPAA compliance are obviously very important. Originally, our client used the VPN offered by the cloud service provider, but they were concerned about limitations in traffic visibility and the inability to locally initiate a tunnel. The final straw came when a new hospital client required the use of Internet Key Exchange v2 (IKEv2) protocol. Our team was able to use an open-source solution to replace … Read More

Quote to Cash (Q2C): 3 Ways to Move Your Business Forward

Becky WillisBusiness Strategy, Industry Trends, Offerings, Salesforce, Technical TipsLeave a Comment

move your business forward with Q2C

Quote to Cash (Q2C) touches multiple business departments and potential multiple technologies. Businesses that are looking for ways to support current state and growth are hungry for the solutions for their Q2C challenges. We believe that by partnering with a strategic partner who is willing to help you define your current state, tie your Q2C goals to business objectives, and measure ROI, you can seamlessly move your business forward in your Q2C journey. Define Q2C Current State Finding the solutions for your Q2C challenges is going to require looking at the process, product, people, and technology. It is important for … Read More

What is RPA (Robotics Process Automation)?

Brandon JonesBusiness Strategy, Offerings, Technical TipsLeave a Comment

What is RPA? Robotic Process Automation (RPA) is a productivity tool/software technology that enables organizations to automate manual tasks, helping to create efficiencies, freeing up resources from dull, repetitive work to concentrate on other more complex tasks and increasing productivity. RPA exceptionally well suited for high volume, repetitive, rule-based tasks with limited need for human intervention. Depending on the RPA vendor, RPA automation scripts are referred to as robots or “BOTs”, or a “BOT” is the one executing the RPA automation scripts. For large volume processes, there can be multiple BOTs executing an automation script. For low volume processes, one … Read More

Does the SYS user really become inaccessible in Oracle Database running on Amazon Web Services (AWS)?

Tak OdaCloud and Virtualization, Higher Education, Oracle, Technical TipsLeave a Comment

Is the inaccessibility of the SYS user on Amazon Web Services (AWS) Oracle only on Relational Database Service (RDS) implementations?

I had heard from a fellow DBA colleague that a known problem with Oracle Databases on AWS was that, in certain cases, the SYS user was not available to the DBA. Curious (and slightly alarmed), I did a little research online and discovered more than a few forum posts asking what to do about the apparent inability to execute common DBA tasks as SYS running Oracle Database on AWS. DBAs who were accustomed to being able to run DBMS_CRYPTO or install APEX from the command line were wondering how to get their work done in the cloud. In response, AWS had … Read More

Building Dapps with Blockchain and Salesforce

Sanchit SinghalBusiness Strategy, Cloud and Virtualization, Industry Trends, Offerings, Salesforce, Technical TipsLeave a Comment

Salesforce is the most popular and widely used CRM solution in the cloud, it has helped numerous companies automate their sales, marketing, and customer service processes to increase efficiency and productivity. Blockchain technology is a revolutionary breakthrough which promises to fill a lot of gaps in security and trust with the current supply chain, customer service, and financial systems space (to name a few). Combining these two technologies together will be a perfect marriage of an incredible end-user facing application which offers numerous options for ease of use across multiple consumption platforms, with a system of records that is impossible to … Read More

Machine Learning Cloud Platform Comparison

Lauren MarckTechnical TipsLeave a Comment

Last updated on August 6, 2018. Published on August 6, 2018. Forward-thinking organizations are increasingly including Machine Learning capabilities as part of their overall digital business strategy. When used effectively, Machine Learning can enhance existing products and services with new smart features, or reduce operating and production costs. As organizations proceed from strategy development to implementation, Machine Learning platforms and their services support numerous intelligent applications for lightweight, agile POCs as well as highly scalable production deployments, with all the benefits expected from a cloud-based infrastructure. The top cloud platform providers we evaluated are Amazon, Google, IBM, Microsoft, Oracle, Salesforce, and SAP. … Read More