A mid-sized federal government contracting company had been using Oracle E-Business Suite for many years. The good news for the company was that it had experienced monumental growth and opened new business lines. The bad news was that their Oracle environment had accumulated a lot of deferred maintenance and was an out-of-date version which could lead to Oracle desupport, risking their government compliance and contracts. In addition, with their changing business models, the system needed new functionality which required additional Oracle modules. They needed to find a competent partner, quickly.
…documentation was sparse, despite heavy customization, and high turnover meant finding someone that knew the customization was difficult or impossible.
Due to our extensive Oracle experience, we were asked to help. During our initial analysis, we learned that documentation was sparse, despite heavy customization, and high turnover meant finding someone that knew the customization was difficult or impossible. We realized that trying to add modules without upgrading the base system would be like adding a wing to a house with a shaky foundation. Together, we and the customer decided to first stabilize the Oracle environment, and then add functionality.
Our solution was part brute force, part finesse. Brute force meant a thorough assessment of all code to identify every bit of customization. Then, the finesse. We brought all code back to Oracle base and rewrote code to be in line with Oracle standards. Patches were applied, and the overall system was brought back to Oracle’s current levels. Along the way, we educated the company staff on best practices (documentation, patching, and code management) and shored up their architecture to provide flexibility for future company business strategies.
Now the customer has a solid foundation and flexible architecture on the latest Oracle version, with code that is in line with Oracle standards, giving them full Oracle support, security, and a compliant base from which to continue growing.
If you’re growing and need a partner to help your technology keep up, let’s talk.