Business Intelligence Hampered by a Lack of Clear Role Management

A top 70 national university uses an enterprise-level solution to report on important university-wide research data and business intelligence. Access to this data is managed by roles across a multitude of schools within the university, but the lack of role management across the university was limiting access and use. To complicate things, the various stakeholders were initially reluctant to adopt a university-wide role framework or standard policy for provisioning and de-provisioning. In short: identity and access management (IAM) were inefficient and disjointed.

Our team developed and implemented a phased approach to implement role-based access control (RBAC) framework to upgrade its IAM program. Key to our approach was gaining stakeholder buy-in. Without their support, the program would not have been successful and could not serve as a model for future IAM efforts.

As a result of this engagement, the university has dramatically increased the adoption of and access to data and intelligence. It can also use its newly upgraded IAM program to further streamline additional applications.

If you’d like to discuss how to upgrade your IAM program to increase the adoption of and access to data and intelligence, let’s set up a time to talk.

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