The Sales Reports You Want vs The Sales Reports You Get (video)

Jimmy LutzBig Data & BI, Offerings, Problem Solved, SalesforceLeave a Comment

Leadership at a large media and entertainment company with over 2,500 sales-focused users was receiving standard sales reports through Salesforce. Managers could not easily view data for each user in the same format as the rolled-up reports, and individual users could not see their own data the way their manager could. This meant that there was a constant disconnect between how leadership managed the business and how individual contributors tracked their own results. The popular business intelligence tools oversimplify the data or create basic dashboards, which did not meet the client’s needs. Working closely with our client, we developed a … Read More

Business Intelligence Hampered by a Lack of Clear Role Management

Jimmy LutzBig Data & BI, Business Strategy, Cloud and Virtualization, Higher Education, Identity & Access Management, Industry Trends, Problem SolvedLeave a Comment

A top 70 national university uses an enterprise-level solution to report on important university-wide research data and business intelligence. Access to this data is managed by roles across a multitude of schools within the university, but the lack of role management across the university was limiting access and use. To complicate things, the various stakeholders were initially reluctant to adopt a university-wide role framework or standard policy for provisioning and de-provisioning. In short: identity and access management (IAM) were inefficient and disjointed. Our team developed and implemented a phased approach to implement role-based access control (RBAC) framework to upgrade its … Read More

Nonprofit Supporting Survivors of Human Trafficking Gains New Clarity from Salesforce Implementation

Jimmy LutzBig Data & BI, Problem Solved, SalesforceLeave a Comment

Supporting Survivors of Human Tafficking

An East Coast-based nonprofit organization tracked all their interactions with donors and people in need using an antiquated web page, which made reporting nearly impossible. They also needed a better way to track employee hours, volunteer hours, and services provided to those in need. Finally, they needed a way to gain visibility into how to improve their services. Our team volunteered to customize the Salesforce Nonprofit Success Pack to better suit the needs of the nonprofit. We provided a comprehensive reporting system, time tracking with approvals and a way to show how they support their clients over the years with … Read More

Enabling University Students to Share Experiences From Outside the Classroom

Jimmy LutzBig Data & BI, Higher Education, Problem Solved, SalesforceLeave a Comment

How do you help students share their experiences

Universities strive to build strong connections with every student and deliver an unparalleled education that combines classroom learning with real-world experiences and self-discovery. Our client, a top 50 liberal arts university, embarked on a project to meet this need with a new hybrid program. Their plan was to use Salesforce to track the many interactions that students had with mentors and faculty, as well as to provide a platform for reflecting on experiences and opportunities that happened outside the classroom. Efforts prior to our involvement resulted in fundamental challenges, including difficult navigation, limited reporting capabilities, and a lack of alignment … Read More

Monitoring Employee Productivity and Welfare

Jimmy LutzBig Data & BI, Business Strategy, Problem Solved, SalesforceLeave a Comment

reporting on employee well-being

During normal operations, a mid-sized consulting firm needs to track and report on several different parameters regarding their employees. The disparate data on employees reside in several different systems, making access, and review a time-consuming process. As the COVID-19 event unfolds, the company’s managers find themselves needing more data points for evaluating and monitoring employee productivity, morale, and efficiency. Several new fields are added to the various systems, many of which will remain after the pandemic is resolved. While this provided useful data points, it exacerbated the challenge of having multiple systems. Using a tool that we created, our team … Read More

Creating Useful Reports by Combining Salesforce and Financial Data

Jimmy LutzBig Data & BI, Case Studies, Offerings, Problem Solved, SalesforceLeave a Comment

We can help combine your separate data

Problem Solved: short stories about helping our customers solve their IT challenges. A wireless telecommunications provider uses Salesforce as their CRM platform and requires a high degree of sophistication in order to meet their reporting needs. Out-of-the-box reporting capabilities in Salesforce were not able to combine Salesforce and financial data in a way that executives needed on a regular basis. Our implementation of Tableau is able to integrate the data their leadership needed out of both systems, enabling robust reporting with simplified views that are exported to Microsoft PowerPoint and delivered to executives on a weekly basis. As a result, … Read More

Develop a Better Data Sharing and Integration Strategy

Brandon JonesBig Data & BI, Business Strategy, Higher Education, OfferingsLeave a Comment

Build a better data integration and sharing strategy

Today’s higher education institutions are facing a multitude of challenges around data analysis, security, and increasingly hybrid architectures. The issue of how to balance ongoing security challenges while connecting cloud and on-premises applications is common across institutions. These challenges may lead many organizations to develop an integration strategy to help in the alignment of these increasingly complex architectures. However, limiting the focus to only integrations can become overly technically focused. Instead of developing an integration strategy, institutions should instead take a holistic approach to data sharing and develop an information strategy.  As information is a valuable asset for organizations and … Read More

A Guide to the Changes at the Analytics and Data Summit 2018 (Formerly BIWA Summit)

Brandon JonesBig Data & BI, Events, News and Updates, Offerings, OracleLeave a Comment

Changes at Analytics and Data Summit 2018 (Formerly BIWA Summit)

What a year for the BIWA User Community and Oracle Spatial & Graph Special Interest Group (SIG)! Both groups have expanded their leadership teams, as well as rebranding and moving the date of their flagship event, the Analytics and Data Summit (formerly known as the Oracle Business Intelligence, Warehousing, and Analytics (BIWA) Summit.  As a new member of the board of both BIWA and the Summit, we wanted to let you in on the exciting changes, and what they mean to you. The BIWA User Community was founded in 2006 as a special interest group (SIG) of the Independent Oracle User Group (IOUG) … Read More