A global leader in the building products industry with a presence in over 45 countries was facing a common but critical challenge with their Oracle E-Business Suite (EBS): they needed to upgrade or risk losing support. However, as a manufacturing company, any downtime would mean lost revenues and no work for their employees. This customer was using EBS 12.1.3 and needed to upgrade to 12.2.10 quickly to avoid a loss of support. However, they also needed to upgrade the operating system (AIX), database (from 19c), and multiple other components of the technology stack. To further complicate the challenge, they had … Read More
Oracle E-Business Suite (EBS) Analyzers
It’s month end close and something is preventing close. You open a service request (SR) with Oracle and begin narrowing down what the problem is. If this is not an issue you’ve seen before, you and the analyst might have to narrow down where the issue even is. If this is something you’ve seen before, you might be wishing you’d had an easy way to identify this before close rolled around again. Oracle’s E-Business Suite Support Analyzers offer a way to get ahead of potential problems before the day of month end close. Oracle provides analyzers for different areas–payables, receivables, … Read More