Here’s the problem: Your company has been using Salesforce for a couple of years now, but it’s too complicated. You are getting complaints that the interface is complex and that it’s taking sales away from actually selling. “The Salesforce interface is difficult.” Consider a redesign that capitalizes on what your users engage with the most. Have you leveraged dynamic forms? See here for an excellent Salesforce Ben overview and tutorial about dynamic forms written by Christine Marshall: Users encounter faulty errors. Make sure the error messages have enough information so the users know exactly what can be done to resolve … Read More