A large government organization hosts a common services platform for thousands of users. Their user provisioning process required manual intervention, which took time and was susceptible to error. With hundreds of thousands of users, this time and exposure to error added up.
Our team optimized the user provisioning process by designing and implementing a just-in-time (JIT) provisioning solution. However, instead of relying on SSO and SAML assertions, our solution grabs the required information from the user’s two-factor authentication source, their smart card. In this way, users are automatically provisioned to the web applications as they attempt to access them, instead of relying on communication with other organizations or systems.
As a result, provisioning happens very quickly, with very little chance of error. The use of the smart card, a trusted source, also means an enhanced level of overall security.
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