An East Coast-based nonprofit organization tracked all their interactions with donors and people in need using an antiquated web page, which made reporting nearly impossible. They also needed a better way to track employee hours, volunteer hours, and services provided to those in need. Finally, they needed a way to gain visibility into how to improve their services.
Our team volunteered to customize the Salesforce Nonprofit Success Pack to better suit the needs of the nonprofit. We provided a comprehensive reporting system, time tracking with approvals and a way to show how they support their clients over the years with additional services.
The new system allows this nonprofit organization to clearly see exactly what’s going on with its employees, volunteers, and clients, making sure everyone is being taken care of responsibly and to the best of their ability.
If you’d like to discuss implementing the Salesforce Nonprofit Success Pack to better serve your audience, let’s set up a time to talk.More Problems Solved