by Quinn Brewer | May 12, 2025 | Business Strategy, Case Studies, Offerings, Problem Solved, Project Management
Salesforce’s Agentforce is changing how companies deliver customer service and support. In this post, we’ll break down what Agentforce is, what’s included in this offering, and how it compares to traditional Service Cloud solutions. We’ll also explore real-world use...
by Quinn Brewer | May 5, 2025 | Business Strategy, Case Studies, Offerings, Problem Solved, Project Management
You know a system is bad when engineers and scientists—people who solve complex problems for a living—would rather deal with paperwork than use the existing software. That was the case for an internal SharePoint site used to manage a research and development safety...
by Quinn Brewer | Apr 16, 2025 | Business Strategy, Case Studies, Offerings, Problem Solved, Project Management
The Client A leader in eye care, this company provides custom contact lenses that gently reshape the cornea while the patient sleeps. This technology allows children to correct their vision without surgery and is particularly effective for nearsightedness. To meet...
by Quinn Brewer | Apr 2, 2025 | Business Strategy, Offerings, Problem Solved, Project Management
There’s a moment I’ve come to expect in nearly every client engagement. Someone walks into our workshop, drops into their chair with a sigh, and says something like, “Can’t wait to talk about the same problems again. This’ll be fun.” I love that moment. Not because I...
by Quinn Brewer | Mar 20, 2025 | Business Strategy, Offerings, Problem Solved, Project Management
No-Code and Low-Code Platforms for Enterprises and Startups – A Basic Review The rise of no-code and low-code platforms has transformed how businesses build applications, automate workflows, and manage data. Whether you’re an enterprise looking for CRM...
by Quinn Brewer | Mar 4, 2025 | Business Strategy, Offerings, Problem Solved, Project Management
Picture this: you’ve meticulously planned out a two-week Sprint. Everything’s mapped out, the team is ready to go, and the goals are clear. But then, like clockwork, a high-priority support ticket hits. Suddenly, you’re forced to reshuffle priorities, hold...
