Charter Spectrum Reach, a premiere TV/Internet/Phone provider, needed assistance creating a Business Continuity Plan. They needed a way to measure potential impact disruptions and have a plan to ensure they could keep operating after a potential disaster or emergency. We started by creating a BIA (Business Impact Analysis) that we sent out to all the teams to review. The BIA evaluates the effect of any disruptions to business operations and client services. It considers the vulnerabilities and impacts of different scenarios. It also calculates the recovery time for restoring services. This is just part of the overall Business Continuity Plan. … Read More
When It Comes To Billing and Invoicing, M&S Consulting Helps Our Customers Keep It Simple
warning The Problem: A longstanding client in the Media Ad Sales industry recently approached our team with a new challenge. The technology the company’s media division was utilizing to distribute TV advertising and commercials across their channels was being upgraded and a critical part of the technology was being discontinued in this upgrade and they needed a solution. This technology functions as a traffic system: it manages, records, and reports everything and anything about the TV commercial spots running every second of every hour of every day. Currently, this traffic system also has an Accounts Receivable billing and invoicing platform … Read More
M&S Consulting: Gain A Multi-Dimensional Tech Partner – Leading, Executing, and Elevating Your Digital Transformation Journey
In the ever-evolving landscape of digital business, staying ahead of the curve is not just an advantage but a necessity. With decades of experience in identifying, scaling, mobilizing, and implementing digital transformation initiatives, the M&S Consulting team is driving success by combining process and technology. Regardless of where your business is at in its tech evolution, our expertise extends across seven main service line focus areas, ensuring that businesses in consumer, energy & industrial, finance & professional services, government & public sector, health & life sciences, and tech, media & telecommunications industries are not just ready for the future but … Read More
Unleashing Innovation: A Guide to Launching Your Project with M&S Consulting’s Process Impact Blueprinting Workshops
Embarking on a new project is an exciting endeavor, but laying a solid foundation is crucial for success. At M&S Consulting, we’ve found the key to initiating projects lies in our innovative Process Impact Blueprinting Workshops. These workshops not only kickstart our projects but also play a pivotal role throughout the entire project lifecycle, offering invaluable insights for Project Management, Business Analysis, and System Architecture. The Power of Process Impact Blueprinting At the heart of our project initiation strategy is Process Impact Blueprinting – a transformative framework that marks the beginning of an organizational journey toward excellence. This framework serves … Read More
6 reasons to ensure your CRM is aligned with your sales process
Aligning your company’s sales process with your customer relationship management (CRM) system is essential for six reasons. 1. Improved Efficiency Streamline and automate various tasks, such as lead tracking, deal management, and customer communication, eliminating manual data entry and reducing administrative work, allowing your sales team to focus more on selling and building relationships. 2. Enhanced Visibility Gain better visibility into your sales pipeline and customer interactions, letting you track the progress of deals, identify bottlenecks, and make informed decisions based on real-time data. 3. Consistent Customer Experience Sales representatives can access comprehensive customer data, including interactions, preferences, and purchase … Read More
Embracing Multi-Cloud Expertise: M&S Consulting’s Advantage in the Growing Multi-Cloud Landscape
In today’s dynamic digital landscape, organizations across various sectors are increasingly seeking ways to improve their IT infrastructure and streamline their operations. Cloud technologies have emerged as a critical component of modern IT strategies, with a multitude of cloud service providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI) offering diverse solutions. The growing trend of multi-cloud adoption in enterprise environments highlights the importance of partnering with a systems integrator (like us), which has expertise across multiple cloud platforms. This blog post will delve into the prevalence of multi-cloud strategies, the … Read More
Rebuilding a Solid Oracle EBS Foundation for a Quickly Growing Company
A mid-sized federal government contracting company had been using Oracle E-Business Suite for many years. The good news for the company was that it had experienced monumental growth and opened new business lines. The bad news was that their Oracle environment had accumulated a lot of deferred maintenance and was an out-of-date version which could lead to Oracle desupport, risking their government compliance and contracts. In addition, with their changing business models, the system needed new functionality which required additional Oracle modules. They needed to find a competent partner, quickly. …documentation was sparse, despite heavy customization, and high turnover meant … Read More
Struggling to build an SAP BRIM team?
In previous articles, we described some of the business challenges our client had faced while implementing SAP BRIM to manage billing and invoicing for their media sales business. Now, let’s focus on what is likely your greatest challenge: building the right team. We were able to build a team with the right amount of industry knowledge, SAP BRIM experience, and strong project leadership in a short amount of time. Previous firms had been unsuccessful in their implementation efforts in large part due to their inability to build quality teams. Our success in other areas of their business gave our client … Read More