Aligning your company’s sales process with your customer relationship management (CRM) system is essential for six reasons. 1. Improved Efficiency Streamline and automate various tasks, such as lead tracking, deal management, and customer communication, eliminating manual data entry and reducing administrative work, allowing your sales team to focus more on selling and building relationships. 2. Enhanced Visibility Gain better visibility into your sales pipeline and customer interactions, letting you track the progress of deals, identify bottlenecks, and make informed decisions based on real-time data. 3. Consistent Customer Experience Sales representatives can access comprehensive customer data, including interactions, preferences, and purchase … Read More
An Oracle EBS upgrade, in half the downtime
A global leader in the building products industry with a presence in over 45 countries was facing a common but critical challenge with their Oracle E-Business Suite (EBS): they needed to upgrade or risk losing support. However, as a manufacturing company, any downtime would mean lost revenues and no work for their employees. This customer was using EBS 12.1.3 and needed to upgrade to 12.2.10 quickly to avoid a loss of support. However, they also needed to upgrade the operating system (AIX), database (from 19c), and multiple other components of the technology stack. To further complicate the challenge, they had … Read More
SAP BRIM Implementation Delivers Increased Flexibility and Profitability
In a previous article, we described our client that was attempting to implement SAP; today we will start to describe some of the problems we were able to solve for them. They are a large client that sells a variety of consumption-based media advertising products which can be delivered multiple times, under a variety of circumstances, and through different advertising delivery systems. The business is further complicated by a complex hierarchy of business partners. As a result, a single invoice could include over a million billable items. Previously, the client used their delivery system for billing and invoicing. However, this … Read More
Proper Project Management Helps Rescue SAP Implementation
Sometimes a project needs rescuing to avoid added delays and unnecessary costs. This happened to one of our larger clients when trying to implement SAP. Multiple teams outside of M&S had tried and failed to implement the solution our client needed. Because we had several successful medium- and large-sized projects with them across various technologies, we were called upon to step in and take on the challenge. The initial focus of our Project Management as a Service (PMaaS) team was to evaluate the SAP project’s current state and identify any significant gaps. However, very quickly, we realized that no requirements … Read More
How to Register A Custom Scheduled Job or Plugin in Oracle Identity Manager (OIM)
There are multiple scenarios where we may have to develop a custom scheduled job to perform tasks to meet client requirements. Once the expected job functionality is developed, below are the steps to register the expected job/plugin in OIM so that it can be used. Create the folder structure as follows. lib META-INF Plugin.xml The “lib” folder would have the jar file of the functionality that has been developed along with the dependent jar files. The “META-INF” folder should have the scheduledtask.xml file, which should hold the below content. The text displayed in RED … Read More
End-of-Life Impact of Adobe Flash on Oracle Business Intelligence (OBIEE 11g) and Alternatives
If you have recently installed Adobe Flash Player before December 31, 2020, you may have noticed a popup displayed by the program that informs you that Adobe Flash support is ending on December 31, 2020. As of January 12, 2021, Adobe has put the final nail into the EOL coffin and will block Adobe Flash content from running Adobe Flash Player, and all browsers before 2021 will have a “kill switch” to deactivate Adobe Flash. Adobe strongly recommends users to make the transition out of Adobe Flash in order to help protect their systems as vulnerabilities may be present in … Read More
Selecting the Best Cloud Option for an Oracle E-Business Suite Migration
A nation-wide professional services company was running an on-prem version of Oracle E-Business Suite (EBS) Financials and Projects and needed an unbiased evaluation as their hardware aged, support costs began to increase as relative performance decreased. Like many other companies, they began to explore moving to the cloud, but they were unsure how to choose from the wide range of cloud options with licensing and compliance implications to consider. Our team evaluated hosting Oracle EBS on AWS, Microsoft Azure, or Oracle Cloud Infrastructure (OCI). After careful evaluation, OCI provided the best combination of low total cost of ownership, flexibility, and … Read More
What Do SAP, Salesforce, and Solar Have in Common?
A large, publicly-traded solar power company used Salesforce to track sales activities and SAP for billing and other finance-related functions. Each of these systems performed their respective functions effectively; however, our customer believed that sharing information between systems could greatly improve efficiency with new customer deployments and internal processes. They called on us to help advise them and implement a new integration. Our team focused first and foremost on the business needs. Many data integration projects fail to deliver returns because they focus on tools and tech at the expense of the business drivers. Once requirements were fully understood, we … Read More