by Amy Chiappetta | Aug 6, 2025
CASE STUDY Connecting Communities: Nationwide Grants Management on Salesforce INTRODUCTION Expanding access to high-speed internet is essential for economic growth, education, and opportunity. A nationwide broadband initiative set out to close the digital divide...
by Amy Chiappetta | Aug 1, 2025
CASE STUDY From Legacy CRM to Salesforce Success: Accelerating Enterprise Transformation INTRODUCTION When a large enterprise made the decision to migrate to Salesforce, they faced a daunting challenge—replacing a highly customized, deeply integrated CRM system that...
by Amy Chiappetta | Jul 31, 2025
CASE STUDY From Frustration to Full Transformation: A Multi‑Year Salesforce Success Story INTRODUCTION A national manufacturing and services organization was struggling through a greenfield Salesforce implementation with multiple components—Sales Cloud, Service Cloud,...
by Amy Chiappetta | Jul 30, 2025
CASE STUDY Building a High-Performance CRM & Customer Service Platform for a Telecom Leader INTRODUCTION A growing telecommunications company needed a powerful CRM and customer service solution that could handle millions of interactions, integrate seamlessly with...
by Amy Chiappetta | Jul 30, 2025
CASE STUDY Redefining Efficiency for a Global Leader in Vision Correction INTRODUCTION A leader in eye care, this company provides custom contact lenses that gently reshape the cornea while the patient sleeps. This technology allows children to correct their vision...
