A local transit authority and provider of public transportation needed online capabilities to manage their routes, riders, and inventory. In addition, their eCommerce and shopping cart capabilities needed to integrate with their transportation platform.
M&S Consulting was able to help meet their needs through Salesforce, by customizing a solution specifically for their needs.
Drivers now have a tablet mounted by their seat to access a Salesforce instance containing route and rider information. This enables drivers to be aware of the passengers riding their buses, including their booking reservations, pickup points, special seat arrangements, and, importantly, when they enter and exit the bus. As a bonus, riders now have the flexibility to pay either in advance or when they enter the bus.
If you’re in need of custom development in Salesforce, let’s set up a time to talk.More Problems Solved