Human Coded Podcast
Technology conversations with people at the center.
Human Coded brings M&S consultants, founders, and technology leaders together for practical conversations about AI, change, enterprise platforms, and what it takes to make innovation work.
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22 episodes
Episode 022
Human Coded 022: Transforming Business Workflows, A Deep Dive into Braided
In this episode of Human Coded, we welcome the team from Braided, including Jay Mason (CEO), John McCauley (CTO), and Jared Icenhower (Project Manager and Head of Sales), to discuss their innovative new product. Braided is a web application that allows enterprise users to access various AI capabilities through large language models like GPT-4 and Gemini. The team discusses how Braided helps businesses navigate the complexities of multiple AI models, manage costs, and enhance collaboration. Th...
Episode 021
Human Coded 021: Exploring the Innovation Behind InnovAgents, Building User-Friendly Salesforce Apps
In this episode of Human Coded, the focus is on the InnovAgents team, Andre Fernandez, Pedro Gaspar, and Jared Icenhower, who are dedicated to creating state-of-the-art, user-friendly Salesforce apps. The team shares their backgrounds and how their passion and experiences led to the formation of InnoVagents. They discuss the inception and development of their standout tools like Splash Announcements and Fund Ops, highlighting the constant customer feedback loop and the focus on filling gaps wit...
Episode 020
Human Coded 020: How GTD Speech Is Giving Time Back to Speech Therapists
In this episode of Human Coded, we sit down with Julie Bearden, a speech-language pathologist turned tech founder, to talk about the launch of GTD Speech, a powerful new transcription tool built for speech therapists, by a speech therapist. Julie shares the challenges that inspired her to start GTD Speech, what makes the tool different from generic transcription apps, and how it’s already making waves in the world of speech therapy. We also explore the unexpected journey from healthcare prof...
Episode 019
Human Coded 019: Monarch Learning Labs and the Future of Hands-On Learning
In this episode of Human Coded, we’re joined by Jeremy Kimmel and Jimmy Lutz, the minds behind Monarch Learning Labs, a new M&S Venture built for modern workforce training in complex industries like medical devices and advanced manufacturing. We dive into how Monarch is changing the game with interactive, software-based digital twins that make training more accessible, effective, and scalable. From improving clinical adoption to supporting frontline teams with just-in-time learning, Monarc...
Episode 018
Human Coded 018: The Story of the Appalachian Software Factory
Building Software in the Mountains: Inside the Appalachian Software Factory What happens when you combine startup spirit, enterprise-grade engineering, and a deep love for the mountains of West Virginia? You get the Appalachia Software Factory. In this episode of Human Coded, host Quinn Brewer sits down with Cody Childers, leader of M&S Consulting’s Customer Development team, to talk about how this innovative initiative is helping launch and sustain powerful custom software projects, from ...
Episode 017
Human Coded 017: Why Great Technology Still Fails Without the Right People Behind It
In this episode of Human-Coded, we wrap up our series on the three pillars of change management by diving into the most misunderstood of the bunch, technology. Joined by M&S Consulting’s Casey Zaitz and Ashok Aggarwal, we unpack why technology alone doesn't drive meaningful transformation and what it actually takes to implement tools that stick. From mergers and acquisitions to failed Salesforce rollouts and the real reason AI adoption lags in enterprise settings, this conversation brings ...
Episode 016
Human Coded 016: Blueprinting Organizational Change Management for Real Results
What does it really take to lead change across an entire organization? In this episode of Human-Coded, we sit down with Casey Zas, leader of M&S Consulting’s Organizational Transformation practice, to unpack what organizational change management looks like when it’s done right. We explore the delicate balance between creating urgency and preventing burnout, how to uncover hidden inefficiencies through collaborative workshops, and why executive buy-in isn’t just helpful, it’s essential. You...
Episode 015
Human Coded 015: Turning Resistance into Buy-In, The Art of People Change Management
In this episode of Human Coded, we continue our deep dive into change management, focusing on the most crucial and often most challenging aspect, people. Host Quinn Brewer is joined by returning guest Casey Zaitz, a change management and agile expert, along with Alexander Wenzel, a key player in project management at M&S Consulting. Together, they explore how leaders can navigate resistance to change, turn skeptics into advocates, and build trust across an organization. They also discuss M...
Episode 014
Human Coded 014: The Change Equation, People, Process, and Technology
Welcome back to Human Coded, the M&S Consulting podcast at the intersection of business, people, and technology. In this episode, we’re kicking off a brand-new series on Change Management, and why having a solid plan is essential for organizations navigating digital transformation. Joining us today is Casey Zaitz, Director of Agile Project Management and Organizational Transformation at M&S Consulting. Casey shares her expertise on the three core pillars of change management, people, pr...
Episode 013
Human Coded 013: AI & the Microsoft Ecosystem: A Business Leader’s Guide
In this episode of Human Coded, we continue our deep dive into Microsoft’s evolving AI strategy and its impact on businesses. Joining us once again is Jay Mason, who leads the AI practice at M&S Consulting, and Cody Childers, head of the Microsoft division and custom development team. We explore how Microsoft’s AI integration, spanning tools like Office 365, GitHub, Azure, and CoPilot, is shaping enterprise productivity, automation, and security. Jay and Cody break down why Microsoft’s appr...
Episode 012
Human Coded 012: How Microsoft Powers the Modern Workplace
Microsoft is everywhere in the enterprise world, but what makes it such a smart choice for businesses? In this episode of Human-Coded, Quinn Brewer is joined by Cody Childers, head of custom development at M&S Consulting, and Ashok Agarwal, co-founder and managing partner, to explore Microsoft's deep integration into business operations. They discuss the breadth of Microsoft's technology stack, its role in digital transformation, and how enterprises benefit from its innovation, security, a...
Episode 011
Human Coded 011: AI in 2024, Lessons Learned and Predictions for the Year Ahead
2024 was a pivotal year for AI adoption, experimentation, and enterprise-level innovation, but it was also a year filled with challenges and hard-learned lessons. In this episode, Quinn Brewer is joined by AI experts Jay Mason and Leo Tome' to reflect on the successes and limitations of AI in 2024 and share predictions for 2025. From navigating the hype versus reality of generative AI to the emerging potential of agentic AI, the conversation is packed with actionable insights for businesses l...
Episode 010
Human Coded 010: The Ethics of AI
AI is shaping the future of technology, business, and our everyday lives, raising fascinating and complex ethical questions. In this episode of Human-Coded, Jay Mason and Leo Tomei, resident AI experts at M&S Consulting, dive into the nuances of AI ethics. From the treatment of AI tools and robots to addressing bias, transparency, accountability, and privacy, this conversation explores how businesses can implement AI responsibly. Along the way, we touch on everything from gamification to d...
Episode 009
Human Coded 009: Deploying AI That Delivers
In this episode of Human Coded, we dive into the critical topic of AI deployment for businesses. Hosts Quinn, Jay, and Leo discuss actionable strategies for rolling out AI solutions effectively, including getting buy-in from key stakeholders, building employee trust through transparent communication, and designing impactful user training programs. Learn how to identify the right use cases, pilot projects, and scalable solutions to ensure your AI initiatives align with business goals. This epi...
Episode 008
Human Coded 008: Generative AI Is Rewriting The Rules Of Business
In this episode of Human Coded, Quinn Brewer, Jay Mason, and Leo Tome dive into the transformative world of generative AI. They explore what makes generative AI different from traditional AI, its ability to create text, images, and even music, and the exciting yet complex challenges it brings to businesses. From understanding how generative AI works to its role in accelerating digital transformation, the discussion touches on practical use cases, ethical considerations, and the importance of ...
Episode 007
Human Coded 007: How Machine Learning Forecasts the Future
Welcome back to Human-Coded, the podcast exploring the dynamic intersection of technology and people. In today’s episode, we dive into the foundational components of machine learning as part of our ongoing AI Roadmap series. Hosts Quinn Brewer, Leo Tomei, and Jay Mason break down the world of classification apps, prediction models, and computer vision. From email spam filters to fraud detection and customer segmentation, we explore how classification apps transform industries. We also discuss...
Episode 006
Human Coded 006: Unlocking Built-In AI To Leverage What You Already Have
In this episode of Human Coded, we delve into the power of AI features that are often hiding in plain sight within the tools we already use. From CRM systems that anticipate customer needs to office tools that automate tedious tasks, built-in AI is transforming how businesses operate. Hosts Quinn, Jay Mason, and Leo Tomè explore how leveraging these embedded capabilities can boost productivity, streamline operations, and enhance customer interactions without requiring a massive overhaul. They...
Episode 005
Human Coded 005: How RPA and IPA Are Shaping Business For The Future
In this episode of Human Coded, we continue our deep dive into AI integration and business automation, exploring the world of Robotic Process Automation (RPA) and its evolution into Intelligent Process Automation (IPA). Our guests, Maria Pelaez, Jay Mason, and Leo, share their insights on how businesses can start small with RPA, automating mundane tasks, and scale up to more complex, decision-making processes with AI. They discuss the practical steps companies can take to implement automation...
Episode 004
Human Coded 004: Unlocking Business Insights with AI-Powered Data Platforms
In this episode of Human Coded, Jay Mason and Leo Tomè from M&S Consulting dive into the essentials of AI data platforms and how businesses can use them to drive smarter, more secure decision-making. The discussion covers key topics like data privacy, security, and integration while exploring the potential of AI to analyze large volumes of data and provide actionable insights. They also address concerns about AI misuse and the importance of building a data-driven culture. Whether you're j...
Episode 002
Human Coded 002: Understanding Your Current Business Environment for Successful AI Integration
In the second episode of Human Coded, Jimmy Lutz hosts a discussion how to understand your current business environment to prepare for integrating AI into business strategy. Joined by Jay Mason and Leo Tome' from M&S Consulting, they cover essential topics including regulatory factors, necessary skills for employees, and practical AI applications. They emphasize the importance of following existing technology plans, setting clear objectives, ensuring ethical practices, and continuous lear...
Episode 001
Human Coded 001: AI & Business, An Overview of the Current Landscape
Welcome to the first episode of Human Coded! Join host Jimmy Lutz and AI experts Jay Mason and Leo Tome' as they share insights into the constantly evolving landscape of AI in business. This episode covers the state of AI, essential use cases, predictive capabilities, and the underlying technologies driving change. The discussion also touches on crucial considerations for implementing AI in organizations, such as data quality, cultural change, and ethical implications. Tune in to learn how AI...