M&S Consulting

NASA SEWP VI · Category C

Enterprise IT services for federal missions.

M&S Consulting is an awarded NASA SEWP VI contract holder for ITC/AV Mission-Based Services. Find contract details, ordering instructions, Fair Opportunity requirements, and direct support contacts here.

Download ordering guide
NASA SEWP VI Contract Holder

NASA SEWP VI overview

NASA Solutions for Enterprise-Wide Procurement VI

NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced “soup,” provides Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services for Federal agencies and their approved contractors.

Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space. Originally, the contract vehicle provided only technology products for NASA and other agencies. SEWP has continually evolved over the past 30 years, expanding its scope to meet customer requirements. The SEWP vehicle represents acquisition innovation within the Federal Government. The program is self-funded through usage fees (0.34%) and provides acquisition support for more than 50,000 orders annually.

NASA SEWP VI is a multi-award Government-Wide Acquisition Contract (GWAC) with a $20 billion ceiling per contract and a 10-year ordering period. The contracts were awarded in three scope categories:

  • Category A — ITC/AV Solutions: The full range of ITC/AV Solutions such as hardware and software products, including cloud-based solutions, installation, integration, testing, training, maintenance, and other product-based services.
  • Category B — Enterprise-Wide ITC/AV Service Solutions: Enterprise-wide Strategic Solutions that improve and enhance the Agency's ITC/AV infrastructure through methodologies such as cloud services; managed services such as computer or printer services; and shared services such as Agency-wide help desk ticketing systems.
  • Category C — ITC/AV Mission-Based Services: ITC/AV mission-based services that provide a full range of technology services such as custom computer programming services, telecommunication services including network operations, ITC/AV based engineering and design services, data processing and analysis services, hosting, and related services, ITC/AV and network operation and computer facilities, ITC/AV management services, ITC/AV consulting and educational services, digital government services, and cybersecurity and security systems services.
NASA SEWP homepage M&S homepage

What we do — Category C technical areas

  • Innovation Services
  • Information and Data Analytics Services
  • Application Services / Software Development
  • Cybersecurity Services
  • Cloud Services
  • IT Operations and Maintenance / Help Desk / Call Center Support
  • Database Services
  • In-Scope Training
  • Program Management / Ancillary Services and Supplies

Who we serve

  • Department of Defense (U.S. Air Force)
  • Department of Energy
  • Department of Health and Human Services (CMS)
  • Department of Justice (FBI)
  • Department of Homeland Security
  • Department of Veterans Affairs
  • Federal Aviation Administration
  • Intelligence Community
  • NASA
  • State, local and commercial clients

Contract vehicles

  • NASA SEWP VI Category C, 80TECH26D0870 · Prime
  • GSA IT-70 Schedule (Multiple Award Schedule) GS-35F-0231S · Prime
  • FBI ITSSS-2 15F06724A0000352 · Prime
  • Navy SeaPort NxG N0017825D7552 · Prime
  • Carahsoft GSA Multiple Award Schedule (MAS) GS-35F-0119Y · Partner / Value-Added Reseller (VAR)

Contract §A.1.13

Fair Opportunity and Requests for Quotes

FAR 16.505(b)(1) provides that each contractor shall be given fair opportunity to be considered for each order exceeding $10,000 and issued under multiple-award contracts. The FAR states that the method used to obtain fair opportunity is at the discretion of the Contracting Officer (CO), and that the CO must document the rationale for placement and price of each order.

Using the SEWP online Quote Request Tool (QRT) is the recommended method to assist in this activity and augment the required decision documentation. The QRT automatically includes the appropriate Contract Holders within a selected Group or based on a suggested source.

Official contract language

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.

The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.

If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if: (1) all such items are clearly marked as not yet available on their SEWP contract; and (2) the contractor submits a technology refreshment request to add those products to their contract.

If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.

Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.

When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.

When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).

Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

Contract §A.1.2

ITC/AV Mission-Based Services

In the words of the SEWP VI contract

The Category C scope provides Federal agencies with customized Solutions at a Mission/Program level that improve and enhance a ITC/AV infrastructure through methodologies including but not limited to custom computer programming services, telecommunication services including network operations, IT, AV, and Communications based engineering and design services, data processing and analysis services, hosting, and related services, IT and network operation and computer facilities, ITC and AV management services, IT consulting and educational services, digital government services, and cybersecurity and security systems services.

Services may be performed at Government and/or Contractor locations worldwide, as specified in each Order. Product only requirements are not in scope for this category.

Category C has a threshold restriction of $2 million per order (inclusive of options) for the 1st year of contract performance and $10 million per order in the 2nd year of contract performance. Category C threshold restrictions are subject to removal beginning in the 3rd year of contract performance.

If you would like SEWP to determine whether a requirement is within scope of the SEWP VI contract, send an overview and/or bill of materials to help@sewp.nasa.gov and the SEWP team will review and provide feedback. Any service that meets the ITC/AV definition is within scope; the contract's list of service areas is illustrative, not a limit. M&S Consulting is glad to help frame the requirement first.

Quote and order

How to request a quote and place an order

To obtain a quote for services under our SEWP VI contract, contact Alexander Wenzel.

The NASA SEWP Quote Request Tool (QRT) at www.sewp.nasa.gov is the recommended way to issue a Request for Information (RFI), Market Research Request (MRR) or Request for Quote (RFQ). Customers may also use their own RFQ process; any resulting order must still be submitted to the SEWP PMO before we can fulfill it. Every quote states the period for which it is valid, and we honor any order submitted within that period. We quote only offerings on our SEWP VI contract, at or below the price in the SEWP database of record. Quotes and scope discussions are free of charge.

  1. 1

    Submit the order

    The Customer or Contract Holder submits the order to the SEWP VI Program by email at sewporders@sewp.nasa.gov or by fax at 301-286-0317.

  2. 2

    Receive a case number

    The SEWP VI Program Management Office enters the order into the system and assigns it a case number.

  3. 3

    Verify the CLIN list

    If an RFQ number is provided with the order, the CLIN list supplied during quoting is reverified against the order total and assigned a SEWP VI Control Number (SCN).

    If the totals do not match or the RFQ number is not provided, the Contract Holder must re-enter the CLIN verification file using the CHOP order tool within one business day. An SCN is not assigned until the CLIN list is verified. A CLIN list is required for every new order and every modification that changes the order's dollar amount.

  4. 4

    SEWP notifies the Contract Holder

    After verification, the Contract Holder receives an email that the order has been entered by the SEWP VI Program Management Office.

  5. 5

    Acknowledge receipt

    The Contract Holder acknowledges the order by replying to the order email or using the “Mark as Received” button in CHOP within one business day.

Start with the SEWP Quote Request Tool

Quotes, ordering guides, technical specifications, and configuration analysis are free of charge.

Visit NASA SEWP

After the order

Installation, warranty, and technical support

For policy and procedural information on installation, basic warranty, extended warranty, technical support, software support, and any other post-delivery issue, contact Natalie Aggarwal.

Warranty and post-delivery policy

Services are warranted to conform to the statement of work. Where an order includes ancillary products, the manufacturer's standard commercial warranty applies and we coordinate claims on the customer's behalf; an extended warranty may be purchased at any time during the standard warranty period.

Support hours are Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern, excluding federal holidays. Where an order sets its own service levels, those apply.

Technical support and troubleshooting

Each engagement has a named delivery lead as your first point of contact. We shape our support around what the contract calls for, serving as a partner to help our customers succeed in their mission.

If an order is delayed, incomplete, or not as quoted, contact Natalie Aggarwal. Please give the agency name, delivery order number and SEWP Control Number, the ordering activity, and a description of the issue. Anything not resolved to your satisfaction may be raised with the M&S Consulting SEWP VI Program Manager and Deputy Program Manager.

We acknowledge every order within one business day of the SEWP PMO's notice, and report any change in order status through the Contract Holder Only Page within two business days.

Standard service levels

Standard support is available Monday–Friday, 8:00 a.m.–6:00 p.m. Eastern, excluding federal holidays. An order, statement of work, or performance work statement may establish different service levels, which then apply.

Standard response and resolution targets
SeverityResponseUpdatesResolution or workaround
Severity 1 — CriticalProduction down or a security incident, with no workaround.1 business hourEvery 4 hours until resolved1 business day
Severity 2 — HighMajor function degraded or unavailable; workaround is painful or partial.4 business hoursDaily3 business days
Severity 3 — ModerateMinor function affected; a reasonable workaround exists.1 business dayWeekly10 business days
Severity 4 — RequestQuestion, documentation, enhancement, or scheduled change.2 business daysOn the agreed scheduleScheduled with the customer

Severity is set by the customer; we will not downgrade a severity without the customer's agreement.

Ordering guide

NASA SEWP VI ordering guide

Download the printable guide for contract details, Fair Opportunity, scope, quote and order procedures, terms, delivery, warranty, and support contacts.

Download PDF

Direct assistance

Program and customer-service contacts