# M&S Consulting

> Enterprise digital transformation consulting firm founded in 2002 and headquartered in Morgantown, West Virginia. M&S delivers AI strategy, cloud modernization, ERP and CRM implementation, data analytics, cybersecurity, and agile program management for federal agencies, commercial enterprises, and non-profits.

Roughly 250 consultants. Delivery across the United States, with nearshore delivery from Brasil and offshore delivery from India. Contact: (888) 812-6318, 1 Suburban Ct., Morgantown, WV 26505.

## Practice Areas

- [AI](https://www.mandsconsulting.com/practice-areas/ai): enterprise agents, ERP and CRM integration, governance, and AI delivery for commercial and federal clients
- [Cloud & Infrastructure](https://www.mandsconsulting.com/practice-areas/cloud): migration, modernization, multi-cloud
- [Data Analytics & Integration](https://www.mandsconsulting.com/practice-areas/data-analytics): data platforms, BI, integration
- [Enterprise Applications](https://www.mandsconsulting.com/practice-areas/enterprise-apps): ERP and CRM delivery
- [Agile Project Management](https://www.mandsconsulting.com/practice-areas/agile-pm): program and delivery management
- [Cyber & Identity Security](https://www.mandsconsulting.com/practice-areas/cyber): security, identity, and access
- [Organizational Change Management](https://www.mandsconsulting.com/practice-areas/organizational-change-management): adoption, workforce readiness, training, and governance

## Service Lines

- [Anthropic](https://www.mandsconsulting.com/service-lines/anthropic): Anthropic partner; Claude, MCP, and enterprise AI integration
- [Databricks](https://www.mandsconsulting.com/service-lines/databricks): lakehouse evaluation, Mosaic AI architecture, and enterprise integration planning
- [Salesforce](https://www.mandsconsulting.com/service-lines/salesforce)
- [Microsoft](https://www.mandsconsulting.com/service-lines/microsoft): Microsoft 365 Copilot adoption, Microsoft Fabric, Azure OpenAI, and governance
- [SAP](https://www.mandsconsulting.com/service-lines/sap)
- [Oracle](https://www.mandsconsulting.com/service-lines/oracle)
- [AWS](https://www.mandsconsulting.com/service-lines/aws)
- [Atlassian](https://www.mandsconsulting.com/service-lines/atlassian)
- [Snowflake](https://www.mandsconsulting.com/service-lines/snowflake)

## Key Pages

- [About](https://www.mandsconsulting.com/about): history, leadership, and government designations
- [Case Studies](https://www.mandsconsulting.com/case-studies): 19 client engagements with named organizations
- [AI Roadmap](https://www.mandsconsulting.com/ai-roadmap): supporting planning resource with an interactive readiness check
- [NASA SEWP VI](https://www.mandsconsulting.com/nasa-sewp-vi): Category C contract information, Fair Opportunity Clause, ordering guide, quote contacts, and order support
- [Human Coded Podcast](https://www.mandsconsulting.com/podcast): 22 episodes on AI and organizational change
- [Staff Augmentation](https://www.mandsconsulting.com/staff-augmentation)
- [Appalachia Software Factory](https://www.mandsconsulting.com/appalachia-software-factory)
- [Careers](https://www.mandsconsulting.com/careers)
- [Contact](https://www.mandsconsulting.com/contact)
- [Legal](https://www.mandsconsulting.com/legal): privacy, cookies, and terms

## Case Studies

- [Racing Against Time: How M&S Consulting and IBM Helped Team USA Capture Silver](https://www.mandsconsulting.com/case-studies/racing-against-time): United States Olympic Committee. Real-time sensor analytics helped Team USA's cyclists and speed skaters make in-session adjustments. The women's pursuit team went from sixth in the world to setting a world record trial and winning Olympic silver at Rio 2016.
- [Agile ERP Implementation: Transforming U.S. Air Force Common Services](https://www.mandsconsulting.com/case-studies/agile-erp-implementation-transforming-air-force-common-services): U.S. Air Force. M&S Consulting delivered a standardized ERP operating environment for the U.S. Air Force using agile methodology, modernizing hardware, databases, and enterprise resource planning systems on a tight government schedule.
- [SAP BRIM Transformation for a National Media Ad-Sales Giant](https://www.mandsconsulting.com/case-studies/sap-brim-transformation-for-a-national-media-ad-sales-giant): National Media Company. When a legacy billing module was set to retire, M&S Consulting delivered a full SAP BRIM implementation to protect hundreds of millions in advertising revenue and modernize the billing and revenue management platform.
- [Keeping the Lights On: Business Continuity for Charter Spectrum Reach](https://www.mandsconsulting.com/case-studies/spectrum-reach-business-continuity-success): Charter Spectrum Reach. Charter Spectrum Reach needed a robust Business Continuity Plan for its television, internet, and phone services. M&S Consulting designed and delivered a tested resilience framework that supports continuity across critical services.
- [Connecting Communities: Grants Management on Salesforce](https://www.mandsconsulting.com/case-studies/connecting-communities-nationwide-grants-management-on-salesforce): National Broadband Initiative. A nationwide broadband initiative needed to manage large-scale grant programs to expand high-speed internet access. M&S Consulting built a Salesforce-based grants management system to track, award, and report across hundreds of communities.
- [From Legacy CRM to Salesforce: A Complex Enterprise Migration](https://www.mandsconsulting.com/case-studies/from-legacy-crm-to-salesforce-success): Large Enterprise. A large enterprise faced the challenge of replacing a highly customized legacy CRM with Salesforce. M&S Consulting managed the full migration, preserving data integrity and delivering on-time with minimal business disruption.
- [From Frustration to Full Transformation: Rescuing a Salesforce Implementation](https://www.mandsconsulting.com/case-studies/from-frustration-to-full-transformation): National Manufacturing Organization. A national manufacturing and services organization was struggling mid-way through a greenfield Salesforce implementation. M&S Consulting stepped in to rescue the project, stabilize delivery, and bring it across the finish line.
- [Building a High-Performance CRM and Customer Service Platform](https://www.mandsconsulting.com/case-studies/building-a-high-performance-crm-and-customer-service-platform): National Telecommunications Company. A growing telecommunications company needed a CRM and customer service solution that could handle millions of interactions. M&S Consulting implemented a Salesforce platform that scaled to meet enterprise demand.
- [Rebuilding a Mission-Critical Financial Platform](https://www.mandsconsulting.com/case-studies/rebuilding-a-mission-critical-financial-platform): Financial Services Organization. When our team joined in late 2021, a mission-critical financial system was running across nine separate isolated platforms. M&S Consulting consolidated and rebuilt the platform into a unified, resilient architecture.
- [Delivering a Last-Minute Cloud Migration for Massachusetts DIA](https://www.mandsconsulting.com/case-studies/delivering-a-last-minute-cloud-migration): Commonwealth of Massachusetts, Dept. of Industrial Accidents. The Massachusetts Department of Industrial Accidents oversaw the state's workers' compensation system and faced an urgent cloud migration deadline. M&S Consulting delivered the migration on time with zero downtime.
- [Redefining Efficiency for a Global Leader in Vision Correction](https://www.mandsconsulting.com/case-studies/redefining-efficiency-for-a-global-leader-in-vision-correction): Global Eye Care Company. A global leader in orthokeratology contact lenses needed to modernize operations and improve supply chain efficiency. M&S Consulting delivered an enterprise systems overhaul that streamlined production and distribution at scale.
- [Helping a National Public Sector Organization Power Up](https://www.mandsconsulting.com/case-studies/helping-a-national-public-sector-organization-power-up): National Public Sector Organization. A high-impact public sector organization needed more than a technology upgrade, they needed a trusted delivery partner. M&S Consulting supported people-first transformation across operations, data, and service delivery.
- [Guiding a Growing Company Through Digital Transformation](https://www.mandsconsulting.com/case-studies/guiding-a-growing-company-through-digital-transformation): Mid-Sized Commercial Enterprise. After years of growth, a mid-sized company's aging systems were holding back the business. M&S Consulting guided the organization through a full digital transformation, modernizing its core platforms and enabling the next phase of growth.
- [Solving Salesforce Silos for AvidXchange](https://www.mandsconsulting.com/case-studies/avidxchange): AvidXchange. AvidXchange was running multiple Salesforce instances with inconsistent customer data and reporting. M&S Consulting consolidated the core environments, integrated the remaining instance, and created a clearer path from sales through billing.
- [Building a Robust Operations Power App to Replace a Maxed-Out SharePoint Site](https://www.mandsconsulting.com/case-studies/building-a-robust-operations-power-app): Research and Development Organization. A legacy SharePoint 2013 and InfoPath permitting process had become slow, fragmented, and difficult to maintain. M&S Consulting replaced it with a modern Power App that digitized forms, approvals, document tracking, and compliance reporting.
- [Carnegie Mellon University GRAAD Data Modernization](https://www.mandsconsulting.com/case-studies/carnegie-mellon-case-study): Carnegie Mellon University. Carnegie Mellon needed a single, reliable view of graduate application and admissions data across seven colleges and sixteen systems. M&S Consulting delivered a Snowflake and dbt pipeline that standardized applicant data for reporting and planning.
- [Oracle Cloud Expansion and Infrastructure as Code](https://www.mandsconsulting.com/case-studies/oracle-cloud-expansion-case-study): Top-Ranked Research University. A research university expanded from AWS into Oracle Cloud Infrastructure to improve cost, licensing, performance, and automation. M&S Consulting designed the OCI environment, networking, security model, and Terraform-based deployment pipelines.
- [When the CIO Didn't Show Up on Monday](https://www.mandsconsulting.com/case-studies/when-the-cio-didnt-show-up): Longtime Enterprise Client. When a client suddenly lost CIO coverage with no transition plan, M&S Consulting stepped in within 24 hours as interim technology leadership, stabilizing operations, rebuilding trust, and guiding the executive team through budget season and CIO search.
- [Yay! We Have Salesforce. Now We Have to Implement It.](https://www.mandsconsulting.com/case-studies/yay-we-have-salesforce): Enterprise Salesforce Client. An enterprise client needed to replace a mature, highly customized CRM with Salesforce in only a few months. M&S Consulting led implementation planning, training, integrations, release strategy, and support for a 1,000+ user community.

## Articles

- [The Money You're Losing in Procurement (And Don't Even Know It)](https://www.mandsconsulting.com/blog/the-money-youre-losing-in-procurement-and-dont-even-know-it): Your procurement team just ordered the same supplies from three different vendors. At three different prices. Nobody noticed until the invoices showed up. Meanwhile, someone in operations needed approval for a $200 purchase. It's been sitting in someone's inbox for six days. And
- [Why Your Customers Keep Asking "Where's My Order?" (And How to Fix It for Good)](https://www.mandsconsulting.com/blog/why-your-customers-keep-asking-wheres-my-order-and-how-to-fix-it-for-good): It's 4:30 PM on a Friday. Your phone rings. It's your biggest customer asking about an order that was supposed to ship yesterday. You check the system. Production says it shipped. Shipping says it's still on the dock. The tracking number doesn't exist yet. You scramble. Make som
- [Four Law Firms That Actually Got Digital Transformation Right (And What They Did Differently)](https://www.mandsconsulting.com/blog/four-law-firms-that-actually-got-digital-transformation-right-and-what-they-did-differently): Most digital transformation case studies are marketing fiction. Vendor-supplied success stories with suspiciously round numbers, unnamed clients, and vague timelines. "Leading global firm reduces costs 40%" with no specifics about what they actually did or how long it took. Thes
- [Why Your Expensive Technology Sits Unused: The Change Management Problem Law Firms Ignore](https://www.mandsconsulting.com/blog/why-your-expensive-technology-sits-unused-the-change-management-problem-law-firms-ignore): You spent six figures on practice management software that was supposed to transform operations. Six months later, half the partners are still using spreadsheets. Associates enter the minimum data required and revert to email for everything else. The CRM has a 30% adoption rate.
- [Why Your Law Firm's Tech Stack Is Probably a Mess (And How to Fix It)](https://www.mandsconsulting.com/blog/why-your-law-firms-tech-stack-is-probably-a-mess-and-how-to-fix-it): You have seventeen different systems that barely talk to each other. Practice management software from 2012. A document management system partners hate. A CRM nobody uses because it requires entering the same information that already exists in three other places. An accounting s
- [Stop Buying AI Tools That Don't Work: What Actually Delivers in Legal Practice](https://www.mandsconsulting.com/blog/stop-buying-ai-tools-that-dont-work-what-actually-delivers-in-legal-practice): Your firm probably already bought an AI tool that's sitting unused. Maybe it was the contract review platform that promised to revolutionize due diligence. Or the legal research AI that was supposed to cut research time in half. Perhaps the document automation system that would
- [Why Your Finance Team Still Dreads Month-End (And What Actually Works to Fix It)](https://www.mandsconsulting.com/blog/why-your-finance-team-still-dreads-month-end-and-what-actually-works-to-fix-it): Picture this: It's 8 PM on the third Friday of the month. Your finance team is still huddled over laptops, cross-referencing spreadsheets that somehow still don't match. Someone mutters about a missing journal entry. Another discovers a subledger that wasn't updated. You've got
- [How Smart Law Firms Are Turning Data Into Profit and Power](https://www.mandsconsulting.com/blog/law-firm-data-analytics-the-legal-industrys-digital-transformation-wake-up-call): It began with a single conversation, a weary managing partner at a 150-attorney firm sharing his frustration. Despite a stellar reputation, sophisticated clients, and premium rates, something wasn’t adding up. “We’re working harder than ever, but profits are flat,” he confessed.
- [Are You Sitting on Hidden Cash in Your Inventory?](https://www.mandsconsulting.com/blog/are-you-sitting-on-hidden-cash-in-your-inventory): Too much cash tied up in stock. Occasional stockouts that lead to rush orders and frustrated customers. Spreadsheets that never quite match what the warehouse sees.If that sounds familiar, you’re not alone. ERP should make inventory simple, yet many organizations only capture a
- [Why Your AI Pilot Keeps Stalling](https://www.mandsconsulting.com/blog/why-ai-pilots-stall): Most enterprise AI pilots don't fail on the technology. They fail on the work that should have happened before the first line of code was written. Here's what we keep seeing, and what to do about it.
- [Agentforce Use Cases: How M&S Consulting Helps Organizations Automate and Scale](https://www.mandsconsulting.com/blog/agentforce-use-cases-how-ms-consulting-helps-organizations-automate-and-scale): As organizations strive to keep pace with rising customer expectations and operational complexity, Salesforce Agentforce emerges as a powerful platform to deploy AI‑powered autonomous agents across the enterprise. Unlike traditional chatbots, Agentforce leverages large language
- [Unlocking the Hidden Power of Your Law Firm's Data](https://www.mandsconsulting.com/blog/unlocking-the-hidden-power-of-your-law-firms-data): If you ask most law firms whether they "use data," they'll likely say yes. After all, every firm tracks billable hours and case outcomes, right? But here’s the truth: simply having data isn’t the same as being a data-driven firm. Being truly data-driven means treating your data
- [Cloud Migration Is Not a Strategy](https://www.mandsconsulting.com/blog/cloud-migration-is-not-a-strategy): Everyone is migrating to the cloud. Very few organizations have a clear answer to why. The distinction matters more than most cloud roadmaps acknowledge.
- [Notes from a Project Rescue](https://www.mandsconsulting.com/blog/notes-from-a-project-rescue): When a Salesforce implementation is failing mid-flight, the instinct is to move fast. The move that actually works is to slow down long enough to find out what's really wrong.
- [What Powers Digital Transformation Success in Law Firms](https://www.mandsconsulting.com/blog/why-digital-transformation-will-define-the-law-firms-of-tomorrow-2): When I talk to law firm leaders about digital transformation, one of the first things I emphasize is this: technology alone isn't enough. To drive real, lasting change, firms need a clear strategy grounded in strong pillars, pillars that align technology, people, and business goa
- [What ERP Modernization Actually Requires](https://www.mandsconsulting.com/blog/what-erp-modernization-actually-requires): ERP programs fail at a rate that should make every CFO uncomfortable. The reasons are well-understood and consistently ignored. Here's what it actually takes to get one right.
- [Why Digital Transformation Will Define the Law Firms of Tomorrow](https://www.mandsconsulting.com/blog/why-digital-transformation-will-define-the-law-firms-of-tomorrow): The Imperative for Change Imagine your top associate, paralegal, or partner shackled to outdated systems and manual processes, while competitors race ahead with smarter, faster technology. That's the reality many law firms face today. Across every industry, technology is rewritin
- [Introducing the Appalachia Software Factory](https://www.mandsconsulting.com/blog/introducing-the-appalachia-software-factory): The Appalachia Software Factory combines enterprise-grade engineering with West Virginia's builder culture to create custom software, data platforms, and digital products.
- [Your Data Problem Is a Business Problem](https://www.mandsconsulting.com/blog/your-data-problem-is-a-business-problem): Data quality issues surface as technical problems. They're almost always symptoms of something upstream, a process, an ownership gap, or a decision that was never made. Fixing the data without fixing the source doesn't work.
- [Why Most Tech Projects Fail (and What to Do About It)](https://www.mandsconsulting.com/blog/why-most-tech-projects-fail-and-what-to-do-about-it): Here’s a hard truth most leaders learn the hard way: it’s not the technology that holds your transformation back. It’s the people. You can invest in the best tools on the market. You can build a seamless integration, automate every process, and design the perfect user interface.
- [Salesforce Agentforce: A New Era of Enterprise Service Automation](https://www.mandsconsulting.com/blog/salesforce-agentforce-a-new-era-of-enterprise-service-automation): Salesforce’s Agentforce is changing how companies deliver customer service and support. In this post, we’ll break down what Agentforce is, what’s included in this offering, and how it compares to traditional Service Cloud solutions. We’ll also explore real-world use cases in gov
- [The Change Management Work Nobody Budgets For](https://www.mandsconsulting.com/blog/the-change-management-work-nobody-budgets-for): Technology programs have a consistent blind spot: the work required to make people actually use the thing you built. It's not training. It's not communications. It's something harder.
- [Blueprints, Burnout, and the Human Side of Change](https://www.mandsconsulting.com/blog/blueprints-burnout-and-the-human-side-of-change): Successful organizational change starts with clarity, realistic timelines, and employee involvement. Casey Zaitz explains how blueprinting turns skeptics into champions.
- [Low Code, No Code Platform Comparison, 2025](https://www.mandsconsulting.com/blog/low-code-no-code-platform-comparison-2025): Compare leading no-code and low-code platforms, including Salesforce, Microsoft Power Platform, ServiceNow, Mendix, OutSystems, Appian, Quickbase, and Replit.
- [Managing Change: When Agile Sprints Aren't Working, And What to Do About It](https://www.mandsconsulting.com/blog/managing-change-when-agile-sprints-arent-working-and-what-to-do-about-it): Picture this: you've meticulously planned out a two-week Sprint. Everything’s mapped out, the team is ready to go, and the goals are clear. But then, like clockwork, a high-priority support ticket hits. Suddenly, you’re forced to reshuffle priorities, hold last-minute meetings,
- [An Urgent Rescue: Delivering a Last-Minute Cloud Migration for a Critical Government Agency](https://www.mandsconsulting.com/blog/an-urgent-rescue-delivering-a-last-minute-cloud-migration-for-a-critical-government-agency): With less than six months before its data center closed, the Massachusetts DIA turned to M&S Consulting for an AWS migration completed one week ahead of schedule.
- [M&S Consulting Implements Moodr Health Platform to Provide Employees with Proactive Mental Health Support](https://www.mandsconsulting.com/blog/ms-consulting-implements-moodr-health-platform-to-provide-employees-with-proactive-mental-health-support): MORGANTOWN, WV (January 20, 2025), M&S Consulting, a leader in delivering technical and digital solutions to address complex business problems, is excited to announce a company-wide implementation of the Moodr Health digital platform, offering its employees cutting-edge mental
- [The Art of Active Listening: Enhancing Communication in Life and Work](https://www.mandsconsulting.com/blog/the-art-of-active-listening-enhancing-communication-in-life-and-work): “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”, Maya Angelou You have critical conversations daily, and you may not realize the impact they have on others. Every conversation has the potential to shape s
- [How to Be Effective as an Introvert in Your Career](https://www.mandsconsulting.com/blog/how-to-be-effective-as-an-introvert-in-your-career): Recently, I attended a virtual meetup focused on communication in the workplace. During the session, one of the participants asked a question that resonated deeply with me: "How can I be more effective as an introvert?" This question sparked a lively discussion and highlighted t
- [M&S’ SPLASH Announcements App Solves Major Salesforce Challenges](https://www.mandsconsulting.com/blog/ms-splash-announcements-app-solves-major-salesforce-challenges): If you’re a Salesforce user, it’s likely you have several monitors with multiple windows open, for your email, Chat, Slack, Teams, or whatever your company uses, constantly checking them throughout the day so you don’t miss that vital Salesforce announcement or update. If this des
- [Unlocking the Power of Transferable Skills in Business](https://www.mandsconsulting.com/blog/unlocking-the-power-of-transferable-skills-in-business): Early in my career, I knew I needed to focus on two major areas: business acumen, learning the business you are in, and transferable skills, skills that are good to have regardless of your industry. I also knew that business acumen, although critical to having a deep understanding
- [Mastering Salesforce UI Customization: Page Layouts or Lightning Pages, Which Fits Your Needs?](https://www.mandsconsulting.com/blog/mastering-salesforce-ui-customization): Having led various projects for clients within the Salesforce platform, we always have to decide when designing the user interface: Should we use page layouts or Lightning Pages? Customizing the UI with low-code solutions required a complex interplay of record types, page layout
- [Embracing AI as a Skeptical Project Manager](https://www.mandsconsulting.com/blog/embracing-ai-as-a-skeptical-project-manager): The tick of a wristwatch, the sound of a motor turning, and the clap of a camera shutter, these are some of my favorite analog sounds that no Artificial Intelligence (AI) tool can replicate. AI is on the rise, and I have to admit, I’m not a fan. Every day, a new AI tool or progra
- [Elev8 GovCon Nomination Showcases M&S Consulting’s Leadership in Federal Contracting](https://www.mandsconsulting.com/blog/elev8-govcon-nomination-showcases-ms-consultings-leadership-in-federal-contracting): M&S Consulting, a leading provider of innovative digital transformation solutions, is proud to announce its nomination for the 2025 Elev8 GovCon Award. This prestigious award recognizes companies in the federal government contracting sector that demonstrate excellence across eig
- [Maximizing Productivity: How to Lead a Large Scrum Team Effectively](https://www.mandsconsulting.com/blog/maximizing-productivity-how-to-lead-a-large-scrum-team-effectively): Managing a large scrum team can feel like herding cats, especially when the industry standard suggests keeping teams to no more than ten people. But there I was, coordinating a 27-member SAP scrum team, each actively participating in daily stand-ups. Despite the chaos, our proje
- [Why Microsoft Technology is the Smart Choice for Modern Enterprises](https://www.mandsconsulting.com/blog/why-microsoft-technology-is-the-smart-choice-for-modern-enterprises): Explore why Microsoft's integrated ecosystem, from Azure and Microsoft 365 to Power BI and developer tools, remains a practical foundation for modern enterprises.
- [Level Up Your Skills: The Future of Learning Through Gamification](https://www.mandsconsulting.com/blog/level-up-your-skills-the-future-of-learning-through-gamification): In today’s fast-paced world, continuous learning is not just a necessity but a crucial part of personal and professional growth. However, balancing work, family, and personal interests often leaves little time for traditional learning methods. That’s where gamification and micro
- [Servant Leadership: The Key to Winning Together](https://www.mandsconsulting.com/blog/servant-leadership-the-key-to-winning-together): Servant leadership isn’t just a buzzword in the Scrum world, it’s a mindset that places the needs of the team above all else. I’ve always seen myself as a servant to the team, whether it’s this project or any other. When the team wins, we all win. This philosophy includes not jus
- [The Importance of Creating Visual Solutions for Complex Data Problems](https://www.mandsconsulting.com/blog/the-importance-of-creating-visual-solutions-for-complex-data-problems): In the realm of data management and system integration, solving complex problems often requires more than just technical expertise. Visual solutions play a crucial role in understanding and communicating intricate relationships between systems. In this blog post, I'll share my e
- [Transforming Public Sector Technology Services: The Human Story Behind the M&S Consulting and Carahsoft Partnership](https://www.mandsconsulting.com/blog/transforming-public-sector-technology-services-the-human-story-behind-the-ms-consulting-and-carahsoft-partnership): In the ever-evolving world of public sector technology, the most impactful changes often start with a conversation. For M&S Consulting and Carahsoft, it was no different. It all began with a series of strategic discussions between the leadership teams of M&S Consulting and Carah
- [Disaster-Proofing Your SAP HANA Data, An Overview of Different Techniques](https://www.mandsconsulting.com/blog/disaster-proofing-your-sap-hana-data-an-overview-of-different-techniques): A few years ago, I worked for a major US generic drug pharmaceutical company. Our manufacturing lab management system, which is the cornerstone for a highly regulated pharmaceutical company, was so crucial that even just a single minute of downtime would lose the company thousan
- [Overcoming the Challenges of Launching and Scaling RPA](https://www.mandsconsulting.com/blog/overcoming-the-challenges-of-launching-and-scaling-rpa): Three months. That’s all it took to transform a seemingly insurmountable problem into a streamlined, efficient process. We started with a data center inundated with thousands of items in the queue for manual processing. The skepticism was palpable, but within three months of imp
- [Introducing the AI Roadmap: Transforming Business with Strategic AI Adoption](https://www.mandsconsulting.com/blog/introducing-the-ai-roadmap-transforming-business-with-strategic-ai-adoption): Staying ahead of the curve means embracing innovation. At M&S Consulting, we recognize the transformative power of Artificial Intelligence (AI) and are excited to introduce our comprehensive AI Roadmap. This strategic guide is designed as a first step to give businesses and orga
- [The Evolution of RPA: Transforming Business with Intelligent Automation](https://www.mandsconsulting.com/blog/the-evolution-of-rpa-transforming-business-with-intelligent-automation): When I started implementing Robotic Process Automation (RPA) around ten years ago, we were limited to rule-based, structured data processes. Although very successful, we still needed a human in the loop to make decisions and validate the processes. With the latest innovations, w
- [An Introduction to the Microsoft Practice at M&S Consulting: A Legacy of Innovation and Expertise](https://www.mandsconsulting.com/blog/an-introduction-to-the-microsoft-practice): We pride ourselves on being leaders in tech consulting, leveraging over two decades of experience to solve big problems for enterprise companies and government. Our focus on Microsoft technologies underscores our commitment to harnessing our deep expertise and innovation to deli
- [How to Know if SAP is the Right ERP System for Your Business: A Step-by-Step Guide](https://www.mandsconsulting.com/blog/how-to-know-if-sap-is-the-right-erp-system-for-your-business-a-step-by-step-guide): In today’s fast-paced business environment, selecting the right Enterprise Resource Planning (ERP) system can significantly improve efficiency and provide better insights into business operations and decision-making processes. One of the leading ERP solutions is SAP, known for i
- [M&S Consulting and Carahsoft Forge Dynamic Partnership to Transform Public Sector Initiatives](https://www.mandsconsulting.com/blog/carahsoft-partnership): Professional Consulting Services and Innovative Solutions Now Available to Government Agencies M&S Consulting, a renowned enterprise IT and digital solutions provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, proudly announce a transformativ
- [Value-Driven Outcomes: Going Beyond the Obvious Choices](https://www.mandsconsulting.com/blog/value-driven-outcomes-2): Here are two scenarios that make one crucial point... Scenario #1: In a recent livestream, Marcus Lemonis, entrepreneur and star of the CNBC reality show The Profit, met with the owner of Muddy Paws Cheesecake Bakery. While the cheesecake was outstanding, the disciplines around
- [The Three Pillars of Change Management: People, Organizational, and Technology](https://www.mandsconsulting.com/blog/the-three-pillars-of-change-management-people-organizational-and-technology): Change management is an essential discipline in today's rapidly evolving business environment. It ensures that organizations can adapt effectively to new processes, technologies, and market demands. As a subject matter expert in change management, I would like to share my perspec
- [RISE with SAP: What’s in It for You?](https://www.mandsconsulting.com/blog/rise-with-sap-whats-in-it-for-you): As SAP is transitioning to its cloud-based ERP solutions, you may be wondering, why? Or, more specifically, what’s in it for me? Surely, you have other priorities right now regarding your SAP implementation, such as maintaining your landscape, launching new functionality, and r
- [Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine (Part 3)](https://www.mandsconsulting.com/blog/elevate-your-enterprise-part-3): Part 3 of 3 In A Series From M&S Consulting On Mining The Gold In Your Salesforce Org And Turning Data Into Revenue Part 1Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Part 2Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Salesforc
- [Harnessing Generative AI in Government: Strategies for Addressing Bias, Privacy, and Security](https://www.mandsconsulting.com/blog/harnessing-generative-ai-in-government-strategies-for-addressing-bias-privacy-and-security): The rise of ChatGPT has raised concerns about government employees potentially misusing AI tools, posing significant risks to citizen security and privacy.
- [Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine (Part 2)](https://www.mandsconsulting.com/blog/elevate-your-enterprise-part-2): Part 2 of 3 In A Series From M&S Consulting On Mining The Gold In Your Salesforce Org And Turning Data Into Revenue Part 1Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Part 3Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Salesforc
- [Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine (Part 1)](https://www.mandsconsulting.com/blog/elevate-your-enterprise-turn-your-salesforce-org-into-a-growth-engine): Part 1 of 3 In A Series From M&S Consulting On Mining The Gold In Your Salesforce Org And Turning Data Into Revenue Part 2Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Part 3Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Building
- [Building Stability: Lessons from Business Continuity Planning](https://www.mandsconsulting.com/blog/business-continuity-plan): Charter Spectrum Reach, a premiere TV/Internet/Phone provider, needed assistance creating a Business Continuity Plan. They needed a way to measure potential impact disruptions and have a plan to ensure they could keep operating after a potential disaster or emergency. We started
- [Women in Tech: M&S Leadership Stories](https://www.mandsconsulting.com/blog/women-in-tech-leadership-stories): In this insightful collection, we've compiled stories from inspiring women across various STEM fields, each offering their unique perspectives and experiences. From overcoming obstacles to celebrating successes, these narratives shed light on the multifaceted world of STEM caree
- [When It Comes To Billing and Invoicing, M&S Consulting Helps Our Customers Keep It Simple](https://www.mandsconsulting.com/blog/billing-and-invoicing-keep-it-simple): A retiring media billing platform put hundreds of millions in advertising revenue at risk. M&S Consulting delivered an SAP BRIM replacement before retirement.
- [A Thank You to Our Mentors: Stories that Shaped M&S Women in Technology](https://www.mandsconsulting.com/blog/a-thank-you-to-our-mentors-stories-that-shaped-ms-women-in-technology): A thank you to those who have impacted and encouraged a few of our M&S Consulting female leaders: I have two men, and one woman to thank. Growth in being a woman in STEM does not always come from just female leaders, but also from male leaders who believe in you regardless of ge
- [Transforming Tomorrow: M&S Consulting's Comprehensive Expertise Across Six Practice Areas](https://www.mandsconsulting.com/blog/expertise-across-six-practice-areas): In the ever-evolving landscape of technology, where innovation is the heartbeat of success, M&S Consulting stands out as a trailblazer in comprehensive and transformative solutions. We believe in fostering relationships designed not only in support of the current project, but al
- [Salesforce: 3 Simple Solutions to Solve Common Problems](https://www.mandsconsulting.com/blog/salesforce-3-simple-solutions-to-solve-common-problems): Here’s the problem: Your company has been using Salesforce for a couple of years now, but it's too complicated. You are getting complaints that the interface is complex and that it’s taking sales away from actually selling. “The Salesforce interface is difficult.” Consider a red
- [M&S Consulting: Gain A Multi-Dimensional Tech Partner, Leading, Executing, and Elevating Your Digital Transformation Journey](https://www.mandsconsulting.com/blog/multi-dimensional-tech-partner): In the ever-evolving landscape of digital business, staying ahead of the curve is not just an advantage but a necessity. With decades of experience in identifying, scaling, mobilizing, and implementing digital transformation initiatives, the M&S Consulting team is driving succes
- [Unleashing Innovation: A Guide to Launching Your Project with M&S Consulting's Process Impact Blueprinting Workshops](https://www.mandsconsulting.com/blog/unleashing-innovation-process-impact-blueprinting-workshops): Embarking on a new project is an exciting endeavor, but laying a solid foundation is crucial for success. At M&S Consulting, we've found the key to initiating projects lies in our innovative Process Impact Blueprinting Workshops. These workshops not only kickstart our projects bu
- [Art School Made Me a Better Consultant](https://www.mandsconsulting.com/blog/2024-art-school-made-me-a-better-consultant): I’m often asked about my background when I start new assignments. People are usually surprised when they hear that my degree is art-related. You may wonder how an art school background has helped me when working with clients to achieve their goals. It’s our job to consider how be
- [6 reasons to ensure your CRM is aligned with your sales process](https://www.mandsconsulting.com/blog/6-reasons-to-ensure-your-crm-is-aligned-with-your-sales-process): Aligning your company's sales process with your customer relationship management (CRM) system is essential for six reasons. 1. Improved Efficiency Streamline and automate various tasks, such as lead tracking, deal management, and customer communication, eliminating manual data en
- [Embracing Multi-Cloud Expertise: M&S Consulting's Advantage in the Growing Multi-Cloud Landscape](https://www.mandsconsulting.com/blog/embracing-multi-cloud-expertise-ms-consultings-advantage-in-the-growing-multi-cloud-landscape): In today's dynamic digital landscape, organizations across various sectors are increasingly seeking ways to improve their IT infrastructure and streamline their operations. Cloud technologies have emerged as a critical component of modern IT strategies, with a multitude of cloud

## Podcast Episodes

- [Human Coded 023: Revolutionizing Wayfinding, Following the Journey of get2there](https://www.mandsconsulting.com/podcast/human-coded-023-revolutionizing-wayfinding-following-the-journey-of-get2there)
- [Human Coded 022: Transforming Business Workflows, A Deep Dive into Braided](https://www.mandsconsulting.com/podcast/human-coded-022-transforming-business-workflows-a-deep-dive-into-braided)
- [Human Coded 021: Exploring the Innovation Behind InnovAgents, Building User-Friendly Salesforce Apps](https://www.mandsconsulting.com/podcast/human-coded-021-exploring-the-innovation-behind-innovagents-building-user-friendly-salesforce-apps)
- [Human Coded 020: How GTD Speech Is Giving Time Back to Speech Therapists](https://www.mandsconsulting.com/podcast/human-coded-020-how-gtd-speech-is-giving-time-back-to-speech-therapists)
- [Human Coded 019: Monarch Learning Labs and the Future of Hands-On Learning](https://www.mandsconsulting.com/podcast/human-coded-019-monarch-learning-labs-and-the-future-of-hands-on-learning)
- [Human Coded 018: The Story of the Appalachian Software Factory](https://www.mandsconsulting.com/podcast/human-coded-018-the-story-of-the-appalachian-software-factory)
- [Human Coded 017: Why Great Technology Still Fails Without the Right People Behind It](https://www.mandsconsulting.com/podcast/human-coded-017-why-great-technology-still-fails-without-the-right-people-behind-it)
- [Human Coded 016: Blueprinting Organizational Change Management for Real Results](https://www.mandsconsulting.com/podcast/human-coded-016-blueprinting-organizational-change-management-for-real-results)
- [Human Coded 015: Turning Resistance into Buy-In, The Art of People Change Management](https://www.mandsconsulting.com/podcast/human-coded-015-turning-resistance-into-buy-in-the-art-of-people-change-management)
- [Human Coded 014: The Change Equation, People, Process, and Technology](https://www.mandsconsulting.com/podcast/human-coded-014-the-change-equation-people-process-and-technology)
- [Human Coded 013: AI & the Microsoft Ecosystem: A Business Leader’s Guide](https://www.mandsconsulting.com/podcast/human-coded-013-ai-the-microsoft-ecosystem-a-business-leaders-guide)
- [Human Coded 012: How Microsoft Powers the Modern Workplace](https://www.mandsconsulting.com/podcast/human-coded-012-ai-in-2024-lessons-learned-and-predictions-for-the-year-ahead)
- [Human Coded 011: AI in 2024, Lessons Learned and Predictions for the Year Ahead](https://www.mandsconsulting.com/podcast/ai-in-2024)
- [Human Coded 010: The Ethics of AI](https://www.mandsconsulting.com/podcast/human-coded-010-the-ethics-of-ai)
- [Human Coded 009: Deploying AI That Delivers](https://www.mandsconsulting.com/podcast/human-coded-009-deploying-ai-that-delivers)
- [Human Coded 008: Generative AI Is Rewriting The Rules Of Business](https://www.mandsconsulting.com/podcast/human-coded-008)
- [Human Coded 007: How Machine Learning Forecasts the Future](https://www.mandsconsulting.com/podcast/human-coded-007)
- [Human Coded 006: Unlocking Built-In AI To Leverage What You Already Have](https://www.mandsconsulting.com/podcast/human-coded-006-unlocking-built-in-ai-to-leverage-what-you-already-have)
- [Human Coded 005: How RPA and IPA Are Shaping Business For The Future](https://www.mandsconsulting.com/podcast/human-coded-005)
- [Human Coded 004: Unlocking Business Insights with AI-Powered Data Platforms](https://www.mandsconsulting.com/podcast/human-coded-004-unlocking-business-insights-with-ai-powered-data-platforms)
- [Human Coded 002: Understanding Your Current Business Environment for Successful AI Integration](https://www.mandsconsulting.com/podcast/human-coded-002-understanding-your-current-business-environment-for-successful-ai-integration)
- [Human Coded 001: AI & Business, An Overview of the Current Landscape](https://www.mandsconsulting.com/podcast/human-coded-001)