THE CHALLENGE The client uses an electronic portal called MyAccess that allows its staff to view and use Enterprise Applications mapped to one’s roles and responsibilities. MyAccess provides a single point access. Following challenges were identified by the client with MyAccess – Dependency on the Adobe Flash plug-in Incompatibility with mobile browsers Dependency on an internal Content Management System Dependency on Oracle ERP’s up-time for user and role information Inefficient configurability of the portal content and dependence on role-based administration Low Availability Inaccessibility with screen readers Inability to gather usage statistics for profile tracking and monitoring THE SOLUTION M&S built … Read More