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Amazon Web Services on Salesforce
There is an App available from Salesforce that makes connecting S3 buckets and EC2 instances incredibly simple. Referred to as the Amazon Toolkit. With Salesforce as a leader in the SaaS world, one might not see why integrating with AWS, a leader in the IaaS world, would be beneficial. Salesforce allows you to create incredibly simple custom apps for just about any requirement, but the raw data in these apps tends to be tucked away and hidden. Sometimes an organization might need to analyze data beyond Salesforce’s capabilities, or as a way of saving costs by backing up older records and … Read More
Salesforce Orders
Introduced in Spring ’14, Salesforce Orders create an agreement between your company and a customer to provision services or deliver products with a known quantity, price and time. Salesforce Orders brings Sales and Service processes closer to one another and bridges the GAP between Sales Cloud and Service Cloud. One can create Orders from Contracts and/or Accounts. Reduction Orders and Negative Quantity allows users to process returns and reduce services. After an order is created – Account and Contract fields on an Order cannot be modified. Orders follow the sharing model of it’s Account. Some considerations: Users must have the “Active Orders” … Read More
AWS RDS Automatic Patching for MySQL 5.5 and 5.6
Oracle has announced security vulnerabilities and associated software patches affecting MySQL 5.5 and 5.6. Sure the security vulnerabilities and patches are news. But the thing we wanted to point out is that AWS RDS is taking care of it for us and our customers. Now, this isn’t always what everyone wants (automatic patches) since there may be cases where you want more time to test that extends beyond the automatic update window. However, we find the trade-off is usually worth it since the service alerts you and gives you a few days to review the reasons and get everything in … Read More
3 Main Features of Salesforce File Sync
Salesforce File Sync is a Cloud Based Management System that allows users to easily sync files to their salesforce org. The three main features of Salesforce File Sync are: Sync Share Collaborate Sync: To use Salesforce File Sync, users download a desktop application which provides a folder for synced files. Files in the Salesforce File Folder are automatically synced with salesforce and can be accessed from the user’s desktop or the salesforce org. Share: Users can share synced files using chatter or through an external collaborator using a link. Collaborate: Once files are shared, people who have access to … Read More
Force.com Development Lifecycle
A sandbox is a copy of your production organization. Sandboxes contain the same metadata—which is configuration information such as the types of custom objects and fields, applications, and workflows—as your production organization. That metadata, as well as data in the case of a full sandbox, is copied to a new organization, completely isolated from your production organization. Operations you perform in your sandbox don’t affect your production organization, and vice versa. Sandboxes are available in Enterprise, Unlimited, and Performance Editions. With Unlimited and Performance Edition, you can create multiple sandbox copies of different types. These sandboxes can be used for … Read More
Monitoring Your Infrastructure With Zabbix
How can we see what is going on across our various hypervisors and quickly perform maintenance with minimal downtime? That is the question always asked when discussing network infrastructure. From small businesses to large ISPs with 5k+ network objects, systems monitoring software is a hot commodity. But whose software should we use? Plenty of people are using Nagios, but that doesn’t necessarily make it the best. Nagios’ business model is based on version and nodes. Extra support and help setting up can cost extra. In today’s market, we have cheaper options like paying per CPU or simpler options where a … Read More
Responsibility Assignment Matrix
What is a Responsibility Assignment Matrix (RAM) or a RACI MatriX? A responsibility assignment matrix (RAM), also known as RACI matrix, describes the participation by various roles in completing tasks or deliverables for a project or business process. How is RAM / RACI useful? RAM / RACI is especially useful in clarifying the roles and responsibilities in cross-functional/departmental projects and processes. What does RACI stand for? RACI is derived from the four key responsibilities: Responsible, Accountable, Consulted, Informed. The RACI model is a straightforward tool used for identifying roles and responsibilities and avoiding confusion over the roles and responsibilities during … Read More