Many of our customers have challenges collecting requirements to share with software vendors or systems integrators in the form of an RFP or other documentation. M&S helps capture interview, facilitate, and capture information in a structure, scientific format that is easy to understand and helps in accurately scoping engagements.
Our approach generally includes:
- Project Definition — customers have sometimes already created a high-level project definition, but M&S helps ensure 1) it is clearly documented/organized, 2) we know what problems they are trying to solve, and 3) it is incorporated into the final requirements document deliverables
- Use Cases and Process Diagrams (visual representations of level 1, 2, and 3 use cases) — we collaborate with the customer to understand a roll-up of the use cases that bring together users with UIs, other people, and systems
- Narratives and Annotations (Excel listing of descriptions and requirements related to use case processes) — sometimes this can drive the use case diagrams if a customer started here
- Wireframes — high-level depictions of the screens to make sure everyone is on the same page — provides another visual roll-up of the hundreds (or thousands) of lines of narrative requirements with the caveat that these can change collaboratively during POC and tech design stages of a project
- Non-Functional Requirements (narratives about things like uptime SLAs required, performance SLAs, or otherwise global functional needs not specific to a process, etc.)