Resolving “MySQL Workbench has stopped working” Error Message – Workbench v5.2 Windows Event ID 1026 and 1000

AshokTechnical Tips27 Comments

Description

– I am running Windows 7 Ultimate 64-bit.
– Installed MySQL Workbench 5.2

Issue

– Worked fine for a while, but as soon as I start the program now, I get a message box saying “MySQL Workbench has stopped working”

Anlaysis

I checked Event Viewer and see two logs:

Event ID: 1026
Application: MySQLWorkbench.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 100B954E
Stack:

Event ID: 1000
Faulting application name: MySQLWorkbench.exe, version: 5.2.40.8790, time stamp: 0x4fa2f938
Faulting module name: wbprivate.be.dll, version: 0.0.0.0, time stamp: 0x4fa2f597
Exception code: 0xc0000005
Fault offset: 0x000b954e
Faulting process id: 0x10e4
Faulting application start time: 0x01cd586ae9d84640
Faulting application path: E:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\MySQLWorkbench.exe
Faulting module path: E:\Program Files (x86)\MySQL\MySQL Workbench 5.2 CE\wbprivate.be.dll
Report Id: 28513477-c45e-11e1-955a-534e57000000

Solution

1. Uninstall (aka “Remove”) MySQL Workbench 5.2

2. In C:\Users\YOUR_USERNAME\AppData\Roaming\MySQL, rename “Workbench” to “Workbench_old”

3. Reinstall MySQL Workbench

4. Check out the folders in “C:\Users\YOUR_USERNAME\AppData\Roaming\MySQL”, and notice the “Workbench” folder is recreated

5. Launch MySQL Workbench and all is good!

[learn_more caption=”Extra Note”] Note: For good measure, I renamed back the folders in “C:\Users\YOUR_USERNAME\AppData\Roaming\MySQL” to test if that was the issue, and sure enough, as soon as I put the “old” folder back into place I had the same issue launching MySQL Workbench.


[/learn_more]

27 Comments on “Resolving “MySQL Workbench has stopped working” Error Message – Workbench v5.2 Windows Event ID 1026 and 1000”

  1. Thanks for the tip!

    Why to go through all the hassle of un-installing and then reinstalling the application? I just renamed the original “…\Roaming\MySQL\Workbench” to something else as you stated and then created a new empty folder with the name “Workbench” manually and … it also worked for me 🙂

  2. Parabéns!!!
    Funcionou perfeitamente! Já tinha feito de tudo!
    Muuuuuuuuuuuuito obrigado pelo post!

  3. THANKYOU!!!!

    I’m running Windows 8 and Workbench just stopped working…. trawled through hundreds of blogs and bug reports and uninstalled / re-installed / updated…. absolutely nothing worked!!!!

    Your solution actually works and has finally ended 2 days of pain!!! THANKYOU!!!!

  4. Very glad this helping folks., even now in Windows 8 world. Lloyd seems to have really been in a bind; thanks for sharing the comments…makes me feel good and justifies the time I spent creating the post! Happy Workbenching, if that’s a thing.

  5. another way to possibly resolve the issue. i noticed that the application created a file in the roaming directory called otherconnections.xml. The file contained a bunch of null values. i renamed the file and restarted the workbench and the error went away.

  6. por si a alguien le interesa, a mi me estaba fallando y no encontraba solución, lo que hice fue reparar el .net framework 4 o el 4.5.1 dependiendo la version que tengas, y con eso me funciono, reinstale mil veces el workbench pero al menos a mi la version 6.1.7 no me generaba nada dentro de roamin, aun renombrando la carpeta como se muestra arriba, pero al reparar el net framework me funciono =D, espero que a alguien le sirva, saludos.

  7. Funcionó, pero al final de la instalación en el MySQL Installer el Instalador tuvo un ‘truene’. Es decir, una excepción. Ahora si abre el Workbench… ¿No afecta que el Installer haya tronado?

  8. Tengo windows 8 y en la carpeta Roaming no se me genera nada, asi que no hay ningun archivo para renombrar….Alguien Puede ayudarme con eso?

  9. fiz o procedimento, estou usando o windows 10 e nao funcionou, toda a vez que clico em salvar, aparece o erro e fecha o workbanch

  10. my mysql workbench has stopped working

    Problem Event Name: APPCRASH
    Application Name: MySQLWorkbench.exe
    Application Version: 6.3.4.0
    Application Timestamp: 55759451
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdfe0
    Exception Code: e0434352
    Exception Offset: 000000000000aa7d
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 367e
    Additional Information 2: 367e805d0e7c1ec3f63b05bb5ce5c416
    Additional Information 3: 2d31
    Additional Information 4: 2d3160d42c4de12ff36da727b2f191f0

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    plsss solve me

    if i try to re install it , but it not work at the time an another error will dispalys that is python.exe 0x0000007b error please so me my problem

  11. Hi, i have done the steps which u have mentioned above… But still i’m facing the same issue.. I’m using Windows 10.. “It stops working, only when i write a query & execute it. If i select any table & right click,select rows.. It is working fine”. Please give a solution. Thanks.

  12. You are the man. This fixed it for me. Removed the old version, renamed folder, and downloaded the latest new installer.

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