Part 3 of 3 In A Series From M&S Consulting On Mining The Gold In Your Salesforce Org And Turning Data Into Revenue Part 1Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Part 2Elevate Your Enterprise: Turn Your Salesforce Org Into a Growth Engine Salesforce KPIs That Reveal What’s Really Working for Your Sales Team! How many demos did you give last month? How many leads came to you? How efficient is your lead qualification process? How many leads did you turn into opportunities? How many opportunities did you turn into wins? Here’s how to know what’s … Read More
Harnessing Generative AI in Government: Strategies for Addressing Bias, Privacy, and Security
The rise of ChatGPT has raised concerns about government employees potentially misusing AI tools, posing significant risks to citizen security and privacy.
Building Stability: Lessons from Business Continuity Planning
Charter Spectrum Reach, a premiere TV/Internet/Phone provider, needed assistance creating a Business Continuity Plan. They needed a way to measure potential impact disruptions and have a plan to ensure they could keep operating after a potential disaster or emergency. We started by creating a BIA (Business Impact Analysis) that we sent out to all the teams to review. The BIA evaluates the effect of any disruptions to business operations and client services. It considers the vulnerabilities and impacts of different scenarios. It also calculates the recovery time for restoring services. This is just part of the overall Business Continuity Plan. … Read More
When It Comes To Billing and Invoicing, M&S Consulting Helps Our Customers Keep It Simple
warning The Problem: A longstanding client in the Media Ad Sales industry recently approached our team with a new challenge. The technology the company’s media division was utilizing to distribute TV advertising and commercials across their channels was being upgraded and a critical part of the technology was being discontinued in this upgrade and they needed a solution. This technology functions as a traffic system: it manages, records, and reports everything and anything about the TV commercial spots running every second of every hour of every day. Currently, this traffic system also has an Accounts Receivable billing and invoicing platform … Read More
M&S Consulting: Gain A Multi-Dimensional Tech Partner – Leading, Executing, and Elevating Your Digital Transformation Journey
In the ever-evolving landscape of digital business, staying ahead of the curve is not just an advantage but a necessity. With decades of experience in identifying, scaling, mobilizing, and implementing digital transformation initiatives, the M&S Consulting team is driving success by combining process and technology. Regardless of where your business is at in its tech evolution, our expertise extends across seven main service line focus areas, ensuring that businesses in consumer, energy & industrial, finance & professional services, government & public sector, health & life sciences, and tech, media & telecommunications industries are not just ready for the future but … Read More
Unleashing Innovation: A Guide to Launching Your Project with M&S Consulting’s Process Impact Blueprinting Workshops
Embarking on a new project is an exciting endeavor, but laying a solid foundation is crucial for success. At M&S Consulting, we’ve found the key to initiating projects lies in our innovative Process Impact Blueprinting Workshops. These workshops not only kickstart our projects but also play a pivotal role throughout the entire project lifecycle, offering invaluable insights for Project Management, Business Analysis, and System Architecture. The Power of Process Impact Blueprinting At the heart of our project initiation strategy is Process Impact Blueprinting – a transformative framework that marks the beginning of an organizational journey toward excellence. This framework serves … Read More
6 reasons to ensure your CRM is aligned with your sales process
Aligning your company’s sales process with your customer relationship management (CRM) system is essential for six reasons. 1. Improved Efficiency Streamline and automate various tasks, such as lead tracking, deal management, and customer communication, eliminating manual data entry and reducing administrative work, allowing your sales team to focus more on selling and building relationships. 2. Enhanced Visibility Gain better visibility into your sales pipeline and customer interactions, letting you track the progress of deals, identify bottlenecks, and make informed decisions based on real-time data. 3. Consistent Customer Experience Sales representatives can access comprehensive customer data, including interactions, preferences, and purchase … Read More
Embracing Multi-Cloud Expertise: M&S Consulting’s Advantage in the Growing Multi-Cloud Landscape
In today’s dynamic digital landscape, organizations across various sectors are increasingly seeking ways to improve their IT infrastructure and streamline their operations. Cloud technologies have emerged as a critical component of modern IT strategies, with a multitude of cloud service providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI) offering diverse solutions. The growing trend of multi-cloud adoption in enterprise environments highlights the importance of partnering with a systems integrator (like us), which has expertise across multiple cloud platforms. This blog post will delve into the prevalence of multi-cloud strategies, the … Read More